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Delete users in bulk

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/users/bulk/delete

Submits an asynchronous job that permanently deletes the users identified by the given refs. Deletion is irreversible: the user's sign-in identity is removed and the user record is anonymised.

The endpoint responds immediately with 202 Accepted and a jobId; the deletions are processed in the background. Poll GET /users/bulk/{jobId} for progress and per-item results.

Submissions are idempotent: replaying a request with the same Idempotency-Key header returns the existing job instead of creating a duplicate.

Because deletion anonymises the user record, a ref that was already deleted no longer resolves — resubmitting it reports a USER_NOT_FOUND per-item failure rather than an already-deleted success.

Security
HTTP
Type basic

HTTP Basic authentication using your Tenant ID and API secret.

  • Username is the Tenant ID (i.e. eu-west-2_AbcdEfghI)
  • Password is the API secret you would have received.

You can also authenticate using OAuth 2.0 client credentials (oauth2 security scheme) instead of Basic auth.

OAuth

OAuth 2.0 client credentials authentication.

Use the following token endpoints (replace :tenantId with your Tenant ID):

  • Public API access tokens

    • Staging: https://public.api.learnstaging.link/oauth2/token/:tenantId
    • Production: https://public.api.learn.link/oauth2/token/:tenantId
    • Staging MEA: https://public.api.meastaging.learn.tech/oauth2/token/:tenantId
    • Production MEA: https://public.api.mea.learn.tech/oauth2/token/:tenantId
  • Webhooks access tokens

    • Staging: https://user.api.learnstaging.link/oauth2/token/:tenantId
    • Production: https://user.api.learn.link/oauth2/token/:tenantId
    • Staging MEA: https://user.api.meastaging.learn.tech/oauth2/token/:tenantId
    • Production MEA: https://user.api.mea.learn.tech/oauth2/token/:tenantId

All access tokens must be sent using the Authorization: Bearer <access_token> header.

Scopes

For API access (non-webhooks), the following scopes are available:

  • api/all – Full read and write access to the API.
  • api/read – Read-only access to the API.
  • api/write – Write access to the API.

For webhooks, the following scopes are available:

  • api/webhooks – Access to webhook functionality.
  • api/all – Full read and write access to the API, including webhooks.

Tokens must include appropriate scopes for the endpoints you wish to call.

FlowClient Credentials
Token URLhttps://public.api.learn.link/oauth2/token/:tenantId
Header parameters
Idempotency-Key
stringRequired

Caller-generated idempotency key for the submission. Generate it once per logical submission and reuse it on retries — replaying the same key returns the existing job instead of creating a duplicate. Requests without the header are rejected with 422.

Body parameters
bulkDeleteUsers

Delete a batch of users

Permanently deletes up to 1000 users by ref. The required Idempotency-Key header guards against duplicate jobs when the request is retried.

{
  "refs": [
    "UID30084022",
    "UID30084023",
    "UID30084024"
  ]
}
object

The input to delete users in bulk.

refs
Array of string Required

The refs of the users to delete. Up to 1000 per request. Duplicate refs are collapsed and processed once.

Min items1
Max items1000
Example[ "UID30084022", "UID30084023" ]
string
Responses
202

Accepted — a bulk delete job was created (or an existing job was matched by idempotency key). Poll pollUrl for progress and per-item results.

object

Returned when a bulk job has been accepted for processing.

jobId
string

The id of the job processing the batch

Example6863f9a2c1d2e3f4a5b6c7d8
status
string

The processing status of a bulk job

Valid values[ "pending", "processing", "completed", "failed" ]
Exampleprocessing
pollUrl
string

The path to poll for progress and per-item results

Example/rest/v2/users/bulk/6863f9a2c1d2e3f4a5b6c7d8
207

Multi-Status — some refs failed validation, so no job was created. The envelope lists the refs that passed validation and the ones that were rejected, so the batch can be corrected and resubmitted.

Expand All
object

A multi-status envelope returned when some items in the batch failed validation. No job is created; correct the failed items and resubmit.

success
object

The items that passed validation

count
number

The number of items that passed validation

Example2.0
entities
Array of object
object
reference
string

The ref of the item, as submitted

ExampleUID30084022
failure
object

The items that failed validation

count
number

The number of items that failed validation

Example1.0
entities
Array of object
object
reference
string

The position of the invalid item in the submitted array (refs[2] for suspend and delete, users[2] for create)

Examplerefs[2]
message
string

The reason the item was rejected. Create items report every rejected field, as field: reason pairs joined with ; .

Examplecannot be empty
401

Unauthorized

object

Unauthorized

status
number
Example401.0
error
string
ExampleUnauthorized
message
string
403

Forbidden

object

Forbidden

status
number
Example403.0
error
string
ExampleForbidden
message
string #deprecatedtemplate# #additional-property-template#
OneOf
string
string
object
object
415

Unsupported Media Type — Content-Type must be application/json

Expand All
object
id
string
ExampleUNIQUEREFERENCE111000
timestamp
string
Example2020-03-09T22:18:26.625Z
eventType
string
Valid values[ "user_joined", "user_updated", "user_suspended" ]
message
object (UnprocessableEntityError)

The request could not be processed due to a validation error

status
number
Example422.0
error
string
ExampleUnprocessable Entity
message
string
ExampleThe startDate must be in a valid ISO 8601 format
422

Unprocessable Content — validation failed (missing or empty refs, more than 1000 refs, or no ref in the batch passed validation)

Expand All
object
id
string
ExampleUNIQUEREFERENCE111000
timestamp
string
Example2020-03-09T22:18:26.625Z
eventType
string
Valid values[ "user_joined", "user_updated", "user_suspended" ]
message
object (UnprocessableEntityError)

The request could not be processed due to a validation error

status
number
Example422.0
error
string
ExampleUnprocessable Entity
message
string
ExampleThe startDate must be in a valid ISO 8601 format
default

An unexpected error has occurred

When any default error occurs it may be a system failure and persistent errors may require support.

Expand All
object
id
string
ExampleUNIQUEREFERENCE111000
timestamp
string
Example2020-03-09T22:18:26.625Z
eventType
string
Valid values[ "user_joined", "user_updated", "user_suspended" ]
message
object (InternalServerError)

The server is unable to process the request

status
number
Example500.0
error
string
ExampleInternal Server Error