---
title: "Create a User"
slug: "create-users"
updated: 2026-11-04T16:46:13Z
published: 2026-11-04T16:46:13Z
canonical: "docs.thrivelearning.com/create-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thrivelearning.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a User

## Upload Users with a CSV File

1. On the Thrive menu, go to **Manage** > **Users** > **Upload**.

![Thrive manage users dashboard highlights the Upload CSV button above user statistics and account listings.](https://cdn.document360.io/3a0609fb-d96c-4ce1-aabe-d9338fb1e858/Images/Documentation/uploadcsv.png?sv=2026-02-06&spr=https&st=2026-11-05T14%3A49%3A42Z&se=2026-11-05T15%3A49%3A42Z&sr=c&sp=r&sig=2%2F1n%2FUV42UGjJhWJorThsjgi0EFjgVW7m3ukTg5h%2BoE%3D)
2. Enter your Thrive **username and password** and click **Sign in**. The **Upload Users** screen appears.
3. If you need a template:
  1. Click **Download a sample CSV template**. This template can be opened and edited in spreadsheet programs like Microsoft Excel or Google Sheets.
  2. Fill in the user details in the template.

![](https://cdn.document360.io/3a0609fb-d96c-4ce1-aabe-d9338fb1e858/Images/Documentation/image(365).png?sv=2026-02-06&spr=https&st=2026-11-05T14%3A49%3A42Z&se=2026-11-05T15%3A49%3A42Z&sr=c&sp=r&sig=2%2F1n%2FUV42UGjJhWJorThsjgi0EFjgVW7m3ukTg5h%2BoE%3D)
  3. Save the file, making sure it's in the **Comma-separated values (.csv)** format. ![](https://cdn.document360.io/3a0609fb-d96c-4ce1-aabe-d9338fb1e858/Images/Documentation/image(367).png?sv=2026-02-06&spr=https&st=2026-11-05T14%3A49%3A42Z&se=2026-11-05T15%3A49%3A42Z&sr=c&sp=r&sig=2%2F1n%2FUV42UGjJhWJorThsjgi0EFjgVW7m3ukTg5h%2BoE%3D)
4. On the **Upload Users** screen, click **ADD CSV** to select your file.
5. Click **UPLOAD USERS**. Thrive will validate the file for any errors. If issues are found, a message will appear to help you correct them.
6. If there are no errors, click **UPLOAD USERS** again to complete the process.

You will see a success message once the users are uploaded. You can view the history of all user uploads by clicking **UPLOAD HISTORY**.