---
title: "Managing an Event: Manage Your Attendees"
slug: "managing-an-event-manage-your-attendees"
tags: ["Attendee Management", "Event Registration"]
updated: 2026-08-11T15:55:31Z
published: 2026-08-11T15:55:31Z
canonical: "docs.thrivelearning.com/managing-an-event-manage-your-attendees"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thrivelearning.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing an Event: Manage Your Attendees

Effectively **managing attendees** is key to hosting a successful event. This guide covers the essentials: enrolling people, removing attendees, managing the waitlist, and bulk-importing completions.

## Enrolling Attendees

1. In the Thrive menu, go to **Learn** > **Events**. ![Overview of upcoming events with details on a leadership event scheduled for August 2026.](https://cdn.document360.io/3a0609fb-d96c-4ce1-aabe-d9338fb1e858/Images/Documentation/image(875).png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A53%3A42Z&se=2026-11-05T17%3A53%3A42Z&sr=c&sp=r&sig=w3Gdc4rPviIxE9vqq%2BfTZWNwMAxMJZVJZcpWB9kZ2c4%3D)
2. In the **Upcoming Events** tab, click your event to go to the event screen. ![Countdown timer for a leadership event scheduled on August 17, 2026, in London.](https://cdn.document360.io/3a0609fb-d96c-4ce1-aabe-d9338fb1e858/Images/Documentation/image(876).png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A53%3A42Z&se=2026-11-05T17%3A53%3A42Z&sr=c&sp=r&sig=w3Gdc4rPviIxE9vqq%2BfTZWNwMAxMJZVJZcpWB9kZ2c4%3D)
3. In the event page, click **Enrol Team**. This option only appears once manager enrolment is turned on in the event's registration settings. ![Enrollment options for the Early-January Cohort session scheduled on August 17, 2026.](https://cdn.document360.io/3a0609fb-d96c-4ce1-aabe-d9338fb1e858/Images/Documentation/image(877).png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A53%3A42Z&se=2026-11-05T17%3A53%3A42Z&sr=c&sp=r&sig=w3Gdc4rPviIxE9vqq%2BfTZWNwMAxMJZVJZcpWB9kZ2c4%3D)
4. In the **Enrol Team** modal, search for users or audiences, then select the checkbox next to each one you want to enrol. You can select individual users and whole audiences in the same action.
5. Click **Enrol** to confirm.

Once confirmed, a message appears in the modal reading "Selected users and audiences have been enrolled."

> [!NOTE]
> Note:
> 
> Anyone already registered for the occurrence appears with an **Already attending** tag instead of a checkbox, so you can see at a glance who's already enrolled while you search.

## Removing Attendees

To see who's registered, go to your event's **Activity** screen and select the **People** tab. Use **Viewing occurrence** to confirm you're looking at the right occurrence, and the search box to find a specific attendee.

![Overview of event registrations, showing participant details and registration status.](https://cdn.document360.io/3a0609fb-d96c-4ce1-aabe-d9338fb1e858/Images/Documentation/image(878).png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A53%3A42Z&se=2026-11-05T17%3A53%3A42Z&sr=c&sp=r&sig=w3Gdc4rPviIxE9vqq%2BfTZWNwMAxMJZVJZcpWB9kZ2c4%3D)

To remove someone, click **...** next to their name and choose the option to remove them from the event. You can also add someone directly from this screen using **Search for available user**.

## Managing the Waitlist

When an occurrence reaches capacity, learners can join a waitlist instead of registering directly. To view or manage it, go to your event's **Activity** screen and click the **Waitlist** tab.

![Overview of waitlist with user details and action options for promoting or removing users.](https://cdn.document360.io/3a0609fb-d96c-4ce1-aabe-d9338fb1e858/Images/Documentation/image(879).png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A53%3A42Z&se=2026-11-05T17%3A53%3A42Z&sr=c&sp=r&sig=w3Gdc4rPviIxE9vqq%2BfTZWNwMAxMJZVJZcpWB9kZ2c4%3D)

To add someone to the waitlist manually, use **Search for available user** to find them, then select them from the results.

> [!NOTE]
> Note:
> 
> Users who are already registered for the event can’t be added to the waitlist.

## **Bulk-Adding Completions via CSV**

If you need to mark a large number of learners as complete without recording live attendance, use the **Upload CSV** tab on your event's **Activity** screen.

1. Click **Download a template CSV** and fill in the required details.
2. Drag your completed file into the upload area, or select **Upload CSV** to browse for it.

Before you upload:

- CSV files can't be larger than 1,000 rows.
- If a row includes both a ref and an email for the same user, Thrive uses the email.
- Enter completion dates in the international format: yyyy-mm-dd.
- Completions can't be removed once imported, so check your data carefully before uploading.

## See More

For information on marking attendance for completed events, see: [Marking Attendance for an Event](/v1/docs/marking-attendance-for-an-event).

A training session that may have one or multiple occurrences. Events can be in-person or webinar-based, with booking, reminders, and attendance tracking.

An attendee is a user who has been signed up for an occurrence of an event.