--- title: "Offline Mode for Thrive Mobile App" slug: "offline-mode-for-thrive-mobile-app" tags: ["Offline Mode"] updated: 2026-10-27T15:00:09Z published: 2026-10-27T15:00:09Z canonical: "docs.thrivelearning.com/offline-mode-for-thrive-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.thrivelearning.com/llms.txt > Use this file to discover all available pages before exploring further. # Offline Mode for Thrive Mobile App **Offline Mode** for the Thrive Mobile App allows you to access and complete content when you don't have an internet connection. ## **Key Features** - **My Downloads area:** A brand new section in the app where you can easily find, manage, and access all your downloaded content. - **Download supported content:** You can download offline-supported learning content (currently only PDF content) to your app's local storage for offline usage. - **Offline completion sync:** Complete your learning modules while offline, and your completions will automatically sync with Thrive as soon as you reconnect to the internet. - **Secure access:** If you've been recently logged in and still hold an active session, you can still access your downloaded content using local authentication (such as your biometric or PIN) while offline. ## **What You Can’t Do Offline** To ensure a smooth and reliable offline experience, the app restricts access to features that require an active internet connection. When offline, you will only be able to view the **My Downloads** page and your downloaded content. - **Unsupported content:** External links/URLs or content from third-party integrations (such as LinkedIn Learning). - **Unsupported features:** The Homepage, Kiki, Search, Notifications, Profile, and Learn page (including Skills, Goals, History, Badges, Events, including all in-progress/assigned learning). ## FAQs ### Access and Downloads ****Where can I find my downloaded content?**** All downloaded content is stored, accessed, and managed within the **My Downloads** section, which you can find in your Profile. ****How do I download content for offline use?**** You can download supported content directly from the **Content** screen for offline consumption. ****Is downloaded content stored directly on my phone's file system?**** No. Downloaded content is only accessible within the app's secure context and can’t be accessed in your device's general file storage. ****Can I limit downloads to Wi-Fi only?**** Yes, you can choose to only download content when you are connected to Wi-Fi in the Download settings. ****What happens if a download fails?**** You will be notified if a download fails and given the option to retry the download. ### Storage and Management ****Is there a limit to how much content I can download?**** Yes, a maximum storage limit is allocated for offline downloads. You can view your current storage usage in **My Downloads**. ****What happens if my device runs out of storage?**** You will be notified if you have insufficient device storage or have reached the app's allocated storage limit for downloads. ****How do I remove downloaded content?**** When online, you can remove content individually from either the **My Downloads** screen or the original content page. You can also delete all downloaded content from **My Downloads**. When offline, you can only delete downloaded content from the **My Downloads** screen. ****Will my content automatically update if the author makes changes?**** If a downloaded item is updated by the author, you will be given the option to update the content to the latest version. ### Offline Experience ****How do I access the app when I'm offline?**** If you have previously logged in and still have an active session, you can verify your access using local authentication (biometric or PIN). ****What can I do when my device is offline?**** When offline, you can only navigate to the **My Downloads** screen and access previously downloaded content. ****How does content completion work offline?**** Any content completions performed offline will automatically sync with Thrive once you regain an internet connection. ****How do I know which downloaded items I've completed?**** The **My Downloads** screen will clearly show which items you have completed. ****What app features are not available on downloaded content?**** When viewing downloaded content, the following actions or information are not available: - Likes, pinning, sharing - Social counts (likes, views, shares) - Reporting content - Following authors - Related content - Comments ****Will I know when my connection status changes?**** Yes, you will be notified when you lose internet connection and when you regain it. Any learning material in Thrive, including courses, quizzes, videos, documents, external links, and user-generated resources. Content serves to educate, engage, and assess learners, supporting a wide range of learning experiences across the platform. A session is a scheduled date, time, and location (physical or online) where attendance is tracked.