--- title: "Manual Audience" slug: "manual-audiences" updated: 2026-11-04T15:32:47Z published: 2026-11-04T15:32:47Z canonical: "docs.thrivelearning.com/manual-audiences" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.thrivelearning.com/llms.txt > Use this file to discover all available pages before exploring further. # Manual Audience A **Manual Audience** is an Audience whose membership you control directly – you choose exactly which users are added, rather than relying on rules. This is in contrast to a [Smart Audience](/v1/docs/smart-audiences), which automatically adds and removes members based on rules you define. You can add users to a Manual Audience in one of two ways: individually, or in bulk using a CSV upload. ## Create a Manual Audience To create a Manual Audience, follow the steps in [Create Audience](/v1/docs/create-an-audience#setup), selecting **Manual Audience** under **Audience Type**. ## Add Members to a Manual Audience ### Add Members Individually 1. In **Manage** > **Structures & Audiences**, open the Audience. 2. On the **Members** tab, click **+ Add members**. 3. In the **Add members** modal, search for and select the user(s) you want to add. 4. Click **Add members**. The selected user(s) are added to the Audience and appear on the **Members** list. ### Add Members in Bulk 1. In **Manage** > **Structures & Audiences**, open the Audience. 2. On the **Members** tab, click the down arrow (**˅**) next to **Add members** and select **Bulk upload (CSV)**. 3. (Optional) In the **Add members – CSV upload** click **Download a template** if you need a template to work from. 4. Drag and drop your CSV file into the upload area, or click **Browse** to locate it, then click **Upload**. > [!NOTE] > Note: > > If the file can’t be processed, an error is displayed on-screen. Common issues include CSV headers not matching the template, and an incorrect file format. 5. Click **Add members** to complete the import. Once the upload is confirmed, you’ll see a confirmation message, and the users are added to your Audience. ## Next Steps A Manual Audience is the only audience currently that can be used to bulk-assign skills to its members. For more details, see [Assigning Skills to an Audience](/v1/docs/assigning-skills-to-an-audience).