This guide explains how a Microsoft 365 administrator can approve Thrive Hub for Outlook so users in your organisation can connect their calendars and email securely. Hub for Outlook uses delegated Microsoft Graph permissions only, meaning it accesses data solely on behalf of the signed-in user.
Who needs to do This
A Microsoft 365 Global Administrator or Cloud Application Administrator needs to complete this once per tenant. After approval, users can connect without seeing further permission prompts.
Option 1: Approve When Prompted (Recommended)
In Thrive Hub, sign in to Microsoft Outlook as an admin.
On the permission screen, select Consent on behalf of your organisation.
Click Accept.
This grants permission for all users in the organisation.
Option 2: Grant Access From Microsoft Entra
Go to the Microsoft Entra admin center.
Go to Applications > Enterprise applications.
Search for Thrive Hub for Outlook and open the app.
Select Permissions.
Click Grant admin consent and confirm.
Once completed, users can sign in without admin approval.
What Permissions are Requested
Thrive Hub for Outlook requests delegated permissions only:
Reading and updating the user's calendar
Sending emails on behalf of the user when explicitly triggered
Accessing basic profile and sign-in information
Thrive doesn't access data without a user being signed in and doesn't have background or system-wide mailbox access.
Troubleshooting
If users still see a "Need admin approval" message after consent:
Ask them to sign out and sign back in using a new browser window.
Confirm that consent was granted to Thrive Hub for Outlook in Enterprise Applications.