Hub

Hub is Thrive's new modern, flexible employee experience functionality, designed to provide a highly personalised, widget-based home screen and a central 'digital front-door' for every employee.

Example Use Cases

Hub acts as a unified entry point, combining third-party integrations with Thrive's core features to streamline the employee experience.

• Continue with overdue Thrive learning directly from your Thrive widget. This helps reduce administrative burden and supports higher completion rates for mandatory or assigned content.

• Navigate directly to event registration following a prompt from the Learning or Events widget, centralising task management (such as event sign-ups) in one place.

• View the latest email messages in Hub via a connector widget (such as Google Mail). This allows for quick access to essential communications without opening a separate platform, enabling managers to focus on team tasks.

Configuring Hub (For Administrators)

The Hub Configuration screen allows Super Admins to control the overall visibility of the feature in your organisation and manage the availability of individual widgets for end-users.

Accessing Hub Configuration

When enabled for a customer, the Hub feature will be set to off by default. A Super Admin must first ensure the feature is generally enabled for your organisation before configuring the settings below.

In the Thrive menu, go to Configure > Hub to do this.

Hub Preferences

The Hub Preferences section controls who can see and use the Hub.

Widgets

The Hub Configuration screen also lists all available widgets, grouped by category (for example, Calendar, Messaging, External URLs). Admins control which widgets users can add to their personal Hub dashboard. Toggle these on to enable the ability for users to add the respective widget to their Hub.

Accessing Hub

You can access Hub by simply clicking Hub in the Thrive menu.

The first time you access Hub, you will be greeted with a welcome screen and a prompt to get started.

Adding and Configuring Widgets

To add widgets to Hub:

1. In the top right corner, go to Customise > Add Widget.

2. In the widget library, browse and search for available third-party and Thrive widgets.
   

3. Select a widget. You can Choose a Size (Small, Wide, Tall, or Large). Larger sizes may surface more contextual information.
   

4. Click Add Widget.

5. For third-party connector widgets (like Google Calendar or Google Mail), you will be prompted to Sign in with Google (or the respective provider).
   

Once added, the widget will display information, such as overdue learning items from Thrive or forthcoming events from an external calendar. To remove a widget, click the vertical ellipsis icon (⋮) on the widget and select Remove.

Customising Your Layout

Your Hub is completely personalised, and only you can arrange its contents.

1. To customise your layout, go to Customise > Edit Layout.

2. You can then drag and drop widgets to re-arrange them.

3. Click I’m done.

Your personalised Hub layout is saved and ready for use as your digital front-door.

Known Limitations (Beta Launch)

As Hub is launching in a phased rollout, be aware of the following known limitations:

• The ability to push admin-managed content (such as specific company news or mandatory announcements) to the Hub will be rolled out in a later release.

• The Hub configuration is currently behind a Growth Book toggle and is off by default and must be enabled by a Super Admin.

• Some third-party apps may require verification from the provider, which can temporarily impose limits on the user count until the app is fully verified.