Permissions

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Important:

The Configure > Permissions screen is deprecated and will be removed on 31 March 2026. Going forward, you can set user permissions and tag manager access when creating users, or edit them directly from the Manage Users table. For more information, see Deprecated Features.

As your organisation grows, you may want to delegate responsibilities to trusted team members. Assigning admin roles allows you to give others the ability to manage content, users, and settings across the platform.

The following admin roles are available in Thrive:

  • Learning Admin: Can manage and publish content, assign learning, and view analytics, but cannot change platform configurations.

  • Super Admin: Full access to all areas, including settings, user permissions, and integrations.

Note:

See more: Thrive Roles & Permissions matrix

Adding a Learning Admin

  1. In the Thrive menu, go to Configure > Permissions.
    A list of current ADMINISTRATORS appears.
    Configuration settings for administrators, including permissions and last accessed details.

  2. Click Add Admins.
    Interface for adding admins with search functionality and action buttons displayed.

  3. In Find users…, search for the user(s) you want to make Learning Admins.

  4. Click ADD to add the users to the list of administrators.

  5. (Optional) By default, users are added as Learning Admins. To change this, use the PERMISSIONS dropdown to select Super Admin if needed.
    List of administrators with permissions to add and manage users in the system.

  6. Click the Save button that appears at the bottom of the screen.

The selected users are now set as administrators with the appropriate permissions.