Custom Badges allow you to recognise learners for specific activities in Thrive, letting you create and award badges to celebrate progress in a more personal way. When a badge is published, it's automatically awarded to learners as they complete the required activities, which can be based on interactions with various types of content.
Managing Custom Badges
In the Thrive menu, go to Manage > Rewards and select Custom Badging.
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Under Custom Badging, click Create a badge.
Upload a Badge image (80 × 80 px is the recommended size).
Enter a Badge name and a Badge Description clearly explaining what the badge is for.
In the Criteria tab, define the rules for how a learner earns the badge.
Example:
In the example below, learners will be awarded the badge for viewing the content, “Test Video”:
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(Optional) Translate the badge details using machine translation:
Click the Translations tab.
Select a language.
Click Generate missing translations.
Click CREATE.
The Custom Badge will now appear on your list under Custom Badging.
Note:
Badges can only be awarded based on interactions with other content types. Events and broadcasts aren't currently supported.
Viewing and Managing Badges
Once you've created a badge, it will appear in the rewards interface, where you can track and manage all active badges.
Learners can view the badges they've earned and their accumulated points on their profile and Learn page. They'll also get a notification whenever they earn a new badge.
You have the ability to delete badges, which will permanently remove them from learners' profiles. This action is irreversible. It may take up to an hour for a deleted badge to disappear from the Badge section on a learner's profile.
Frequently Asked Questions
Can learners view their progress towards earning a badge?
Currently, learners can only see a badge once they have achieved it. This means there is no real-time visibility into their progress towards earning a badge. However, we recognise that progress tracking is an important feature, and we are actively exploring different ways to provide learners with a clearer view of their achievements. Future updates may include visual indicators or a progress bar to help learners understand how close they are to completing the required activities for a badge.
Can badges be awarded retroactively or manually?
No, badges will only be awarded for activities completed after the badge has been published. If a learner has already completed an activity before the badge was created, they will not automatically receive it. Additionally, admins cannot manually assign badges, ensuring that all earned badges reflect genuine engagement and completion of the required activities. This approach maintains fairness and consistency in the badging system while preventing an overwhelming number of notifications for learners regarding past activities they may have completed long ago.
Who can create custom badges?
Only admins have the ability to create custom badges. This restriction is in place because custom badging is an opt-in feature that impacts the entire Thrive instance, altering how gamification functions across the platform. By limiting badge creation to admins, we ensure that only a trusted group of users can make these changes. This helps maintain a structured and well-regulated gamification environment, preventing unauthorised modifications that could affect user experience and engagement.
Can I view my badges on mobile?
Yes! Learners can view their achieved badges on mobile devices. The Thrive platform is designed to be mobile-friendly, allowing users to track and celebrate their accomplishments on the go. Simply log in to your account through the mobile app or browser to access your earned badges.
Will there be a catalogue of available badges?
We are currently exploring the possibility of introducing a catalogue of badges that learners can access to see what badges are available to earn. This would help learners understand the different achievements they can work towards. To get started, we've created a badge library of templatesyou can use straight away, or customise to create new badges specifically for your people.
Can I create badges based on Mixed Content?
Yes! Since go live we have introduced the ability to create badges based on learner's interaction with the new content types!
See More
Custom Badging Demo - January 2025 Release