Notifications

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Notifications are essential for keeping users informed about their learning journey, platform activities, and important updates. You can view these notifications either by email or directly in the app on the dedicated notifications page. This page provides a comprehensive list of all the different notification types available in Thrive.

Type

Sent to

Trigger

Text

Welcome Email

Learner

User manually created & welcome email is enabled

Subject: New Account {site url}

Body:

Hi {user},

An account has been created for you at: {url}

{welcome message}

If you have any trouble please contact {support email}

Learner

User created by upload & welcome email is enabled

Subject: New Account {site url}

Body:

Hi {user},

An account has been created for you at: {url}

{welcome message}

If you have any trouble please contact {support email}

Activation Code

Learner

User requests via forgotten password or Account activation link

Subject: Activation Code

Body:

Hi {Firstname},

We have received a request for an activation code.

Your activation code is: {code}

This is valid for 1 hour.

Please input the code to proceed.

Comments

Author

User comments on your post

Subject: {user} posted on {content title}

Body:

Hi {Firstname}

{user} left a response on "{content title}"

{comment}

{link to content}

Original commenter

User replies to one of your comments

Subject: {user} posted on {content title}

Body:

Hi {Firstname}

{user} left a response on "{content title}"

{comment}

{link to content}

Mentioned user

User mentions you in a comment

Subject: {user} has mentioned you on {content title}

Body:

Hi {Firstname}

{user} mentioned you in a comment on "{content title}"

{comment}

{link to content}

Following

Learner

User follows you

Subject: Meet {user}, your new follower!

Body:

Hi {Firstname}

{user} is now following you!

Here is a little bit about them:

{Skills}

{Interests}

{link to profile}

Sharing

Learner

User posts content and shares with you & notify is enabled

Subject: New share: {content name}

Body:

Hi {Firstname}

{user} shared "{content title}" with you

{summary text}

Content has been shared with you

{link to content}

Learner

User re-shares content with you & notify is enabled

Subject: New share: {content name}

Body:

Hi {Firstname}

{user} shared "{content title}" with you

{summary text}

Content has been shared with you

{link to content}

Campaigns

Learner

A campaign release is triggered and you are a member of the associated audience

Subject: {Campaign title: Release title}

Body:

Hi {Firstname}

{release title} is now available as part of "{campaign title}"

{summary text}

{links to content}

Events

Learner

You sign up for an event

Subject: You are registered: {event title}

Body:

Hi {Firstname}

You have registered for "{event title}","{occurrence label}"

Please attend the following

{date}, {time}, {location}

If you cannot attend you can cancel up to two days before the

event. Please view the event to do this

{link to event}

Learner

You cancel your registration for an event

Subject: You have cancelled: {event title}

Body:

Hi {Firstname}

You have cancelled "{event title}","{occurrence label}" on {date | time}

If this event has been added to your calendar please check it has

been removed

{link to event}

Learner

Event happening within 7 days which you are signed up to

Subject: Reminder to attend {event title}

Body:

Hi {Firstname}

"{event title}","{occurrence label}" is happening soon

You have registered for "{event title}","{occurrence label}"

Please attend the following

{date}, {time}, {location}

If you cannot attend you can cancel up to two days before the

event. Please view the event to do this

{link to event}

Learner

One of your events is updated

Subject: {event title} has been changed

Body:

Hi {Firstname}

A change has been made to an event you are attending

Event: "{event title}","{occurrence label}", starting {date | time}

{link to event}

Learner

One of your events is cancelled / deleted

Subject: {event title} has been cancelled

Body:

Hi {Firstname}

An event you are attending has been cancelled

Event: "{event title}","{occurrence label}", starting {date | time}

{link to event}

Author

User signs up to your posted event

Subject: New registration for for {event title}

Body:

Hi {Firstname}

{user} has registered for "{event title}", "{occurrence label}", starting

{date} {time}

{link to event}

Author

User cancels on one of your events

Subject: Cancellation for {event title}

Body:

Hi {Firstname}

{user} has cancelled "{event title}", "{occurrence label}", starting {date}

{time}

The reason given was: {reason}

{link to event}

Author

24hrs after your event you are reminded to take attendance

Subject: Mark Attendance for {event title}

Body:

Hi {Firstname}

Your event "{event title}", "{occurrence label}" that occurred on: {date}

{time} is over

Please take attendance so the event appears in the attendee's

completed learning

{link to event attendance page}

Manager

One of your direct reports signs up to an event

Subject: {user} has regisetered for {event title}

Body:

Hi {Firstname}

{user} has registered for "{event title}", "{occurrence label}"

They will need to attend the following:

{date} {time} {location}

{link to event}

Learner

Space becomes available on an event you have registered interest on

Subject: Spaces Now Availabe on {event title}

Body:

Hi {Firstname}

Spaces are now available on the event "{event title}", which you've

expressed an interest in

You can sign up for your space or cancel these notifications from

the event page. {event link}

{link to event}

Author

User(s) register interest for your event

(Daily digest sent each morning)

Subject: Spaces Requested on {event title}

Body:

Hi {Firstname}

This in an automated email to let you know there’s been new

activity on your event "{event title}". There are now {count} users who

would like to attend the event:

{table of users with date registered}

These users have signed up to be notified of new spaces on your

event because they weren’t able to find a suitable space. You can

manage your event and organise new sessions from the event

page. {event link)

{link to event}

Essential Learning

Learner

Essential learning is due in 14 days

Subject: {content title} is due soon

Body:

Hi {Firstname}

Please note your learning "{content title}" needs to be completed by

{date} {time}

{link to content}

Learner

Essential learning is overdue

Subject: {content title} is overdue

Body:

Hi {Firstname}

Please note your learning "{content title}" has not been completed

Please complete this learning as soon as possible

{link to content}

Manager

Direct and indirect reports have upcoming/overdue learning &

manager digest option is enabled (Monday morning)

Subject: Essential Learning Summary

Body:

Hi {Firstname}

At a glance

You have {count} person in your team with overdue learning

{user(s)}

Dates to be aware of

{link to team}

Content Moderation

(admins only)

All site Admins

User flags a content item

Subject: New Content Report: {content title}

Body:

Hi {Firstname}

"{content title}" has been flagged as {reason} by {user} on {date} {time}

{reporter's comment}

{link to content}

User Upload

(admins only)

Admin

When a user upload has completed successfully

Subject: User upload has been processed

Body:

Hi {Firstname}

The user upload you started {date}, {time} has been processed and

has a status of: SUCCESS

You can follow the "View details" link below to see more information

{link to log}

Admin

When a user upload has failed

Subject: User upload has been processed

Body:

Hi {Firstname}

The user upload you started {date}, {time} has been processed and

has a status of: ERROR

You can follow the "View details" link below to see more information

{link to log}

Assignment deadline reminder

Learner

When a deadline is due in 7/14 days

Subject: {Assignment} is due in {7/14} days

Body:

Hi {Firstname}!

Just a reminder that {Assignment} is due in {7/14} days.

Please make sure to complete it by then to stay on track.

{link to assignment}

Learner

When a deadline is due in today/tomorrow

Subject: {Assignment} is due {today/tomorrow}

Body:

Hi {Firstname}!

Just a reminder that {Assignment} is due {today/tomorrow}.

Please make sure to complete it {today/by then} to stay on track.

{link to assignment}