Notifications are essential for keeping users informed about their learning journey, platform activities, and important updates. You can view these notifications either by email or directly in the app on the dedicated notifications page. This page provides a comprehensive list of all the different notification types available in Thrive.
Type | Sent to | Trigger | Text |
---|---|---|---|
Welcome Email | Learner | User manually created & welcome email is enabled | Subject: New Account {site url} Body: Hi {user}, An account has been created for you at: {url} {welcome message} If you have any trouble please contact {support email} |
Learner | User created by upload & welcome email is enabled | Subject: New Account {site url} Body: Hi {user}, An account has been created for you at: {url} {welcome message} If you have any trouble please contact {support email} | |
Activation Code | Learner | User requests via forgotten password or Account activation link | Subject: Activation Code Body: Hi {Firstname}, We have received a request for an activation code. Your activation code is: {code} This is valid for 1 hour. Please input the code to proceed. |
Comments | Author | User comments on your post | Subject: {user} posted on {content title} Body: Hi {Firstname} {user} left a response on "{content title}" {comment} {link to content} |
Original commenter | User replies to one of your comments | Subject: {user} posted on {content title} Body: Hi {Firstname} {user} left a response on "{content title}" {comment} {link to content} | |
Mentioned user | User mentions you in a comment | Subject: {user} has mentioned you on {content title} Body: Hi {Firstname} {user} mentioned you in a comment on "{content title}" {comment} {link to content} | |
Following | Learner | User follows you | Subject: Meet {user}, your new follower! Body: Hi {Firstname} {user} is now following you! Here is a little bit about them: {Skills} {Interests} {link to profile} |
Sharing | Learner | User posts content and shares with you & notify is enabled | Subject: New share: {content name} Body: Hi {Firstname} {user} shared "{content title}" with you {summary text} Content has been shared with you {link to content} |
Learner | User re-shares content with you & notify is enabled | Subject: New share: {content name} Body: Hi {Firstname} {user} shared "{content title}" with you {summary text} Content has been shared with you {link to content} | |
Campaigns | Learner | A campaign release is triggered and you are a member of the associated audience | Subject: {Campaign title: Release title} Body: Hi {Firstname} {release title} is now available as part of "{campaign title}" {summary text} {links to content} |
Events | Learner | You sign up for an event | Subject: You are registered: {event title} Body: Hi {Firstname} You have registered for "{event title}","{occurrence label}" Please attend the following {date}, {time}, {location} If you cannot attend you can cancel up to two days before the event. Please view the event to do this {link to event} |
Learner | You cancel your registration for an event | Subject: You have cancelled: {event title} Body: Hi {Firstname} You have cancelled "{event title}","{occurrence label}" on {date | time} If this event has been added to your calendar please check it has been removed {link to event} | |
Learner | Event happening within 7 days which you are signed up to | Subject: Reminder to attend {event title} Body: Hi {Firstname} "{event title}","{occurrence label}" is happening soon You have registered for "{event title}","{occurrence label}" Please attend the following {date}, {time}, {location} If you cannot attend you can cancel up to two days before the event. Please view the event to do this {link to event} | |
Learner | One of your events is updated | Subject: {event title} has been changed Body: Hi {Firstname} A change has been made to an event you are attending Event: "{event title}","{occurrence label}", starting {date | time} {link to event} | |
Learner | One of your events is cancelled / deleted | Subject: {event title} has been cancelled Body: Hi {Firstname} An event you are attending has been cancelled Event: "{event title}","{occurrence label}", starting {date | time} {link to event} | |
Author | User signs up to your posted event | Subject: New registration for for {event title} Body: Hi {Firstname} {user} has registered for "{event title}", "{occurrence label}", starting {date} {time} {link to event} | |
Author | User cancels on one of your events | Subject: Cancellation for {event title} Body: Hi {Firstname} {user} has cancelled "{event title}", "{occurrence label}", starting {date} {time} The reason given was: {reason} {link to event} | |
Author | 24hrs after your event you are reminded to take attendance | Subject: Mark Attendance for {event title} Body: Hi {Firstname} Your event "{event title}", "{occurrence label}" that occurred on: {date} {time} is over Please take attendance so the event appears in the attendee's completed learning {link to event attendance page} | |
Manager | One of your direct reports signs up to an event | Subject: {user} has regisetered for {event title} Body: Hi {Firstname} {user} has registered for "{event title}", "{occurrence label}" They will need to attend the following: {date} {time} {location} {link to event} | |
Learner | Space becomes available on an event you have registered interest on | Subject: Spaces Now Availabe on {event title} Body: Hi {Firstname} Spaces are now available on the event "{event title}", which you've expressed an interest in You can sign up for your space or cancel these notifications from the event page. {event link} {link to event} | |
Author | User(s) register interest for your event (Daily digest sent each morning) | Subject: Spaces Requested on {event title} Body: Hi {Firstname} This in an automated email to let you know there’s been new activity on your event "{event title}". There are now {count} users who would like to attend the event: {table of users with date registered} These users have signed up to be notified of new spaces on your event because they weren’t able to find a suitable space. You can manage your event and organise new sessions from the event page. {event link) {link to event} | |
Essential Learning | Learner | Essential learning is due in 14 days | Subject: {content title} is due soon Body: Hi {Firstname} Please note your learning "{content title}" needs to be completed by {date} {time} {link to content} |
Learner | Essential learning is overdue | Subject: {content title} is overdue Body: Hi {Firstname} Please note your learning "{content title}" has not been completed Please complete this learning as soon as possible {link to content} | |
Manager | Direct and indirect reports have upcoming/overdue learning & manager digest option is enabled (Monday morning) | Subject: Essential Learning Summary Body: Hi {Firstname} At a glance You have {count} person in your team with overdue learning {user(s)} Dates to be aware of {link to team} | |
Content Moderation (admins only) | All site Admins | User flags a content item | Subject: New Content Report: {content title} Body: Hi {Firstname} "{content title}" has been flagged as {reason} by {user} on {date} {time} {reporter's comment} {link to content} |
User Upload (admins only) | Admin | When a user upload has completed successfully | Subject: User upload has been processed Body: Hi {Firstname} The user upload you started {date}, {time} has been processed and has a status of: SUCCESS You can follow the "View details" link below to see more information {link to log} |
Admin | When a user upload has failed | Subject: User upload has been processed Body: Hi {Firstname} The user upload you started {date}, {time} has been processed and has a status of: ERROR You can follow the "View details" link below to see more information {link to log} | |
Assignment deadline reminder | Learner | When a deadline is due in 7/14 days | Subject: {Assignment} is due in {7/14} days Body: Hi {Firstname}! Just a reminder that {Assignment} is due in {7/14} days. Please make sure to complete it by then to stay on track. {link to assignment} |
Learner | When a deadline is due in today/tomorrow | Subject: {Assignment} is due {today/tomorrow} Body: Hi {Firstname}! Just a reminder that {Assignment} is due {today/tomorrow}. Please make sure to complete it {today/by then} to stay on track. {link to assignment} |