Notifications are automated messages sent by Thrive to keep you informed about important platform activity and events. User preferences are the settings that allow you to control which of these messages you receive and how often.
The table below outlines the full range of notifications sent across Thrive, categorising them by the specific action that triggers the alert.
Note:
If assigned content is incomplete, learners will receive automated notifications 14, 7, and 1 day before the due date, on the due day, and again 7, 14, 21, and 28 days after the due date.
Spaces & Social
Notification Toggle | Sent To | Notification Trigger | Admin Site Default | User Preference |
|---|---|---|---|---|
Follows | User | A user follows you | Y | Y |
Social replies | User | Someone replies to your posts in social spaces | Y | Y |
Content comments | Post Author | A comment is made on content you have posted | Y | Y |
Shares | User | Someone shares a new content item with you and selects the Notify option | Y | N |
User | Someone re-shares a content item that already exists with you, and Notify is enabled | |||
Likes | User | One of your comments is liked by someone | Y | Y |
Mentions you in a social feed | User | Someone @mentions you in a social feed | Y | Y |
Posts From Others | User | A post is made in a space you are part of | Y | Y |
Skills, Goals & Badges
Notification Toggle | Sent To | Notification Trigger | Admin Site Default | User Preference |
|---|---|---|---|---|
Skills | User | Skill level increase approved by your manager | Y | Y |
Entries | User | When you submit an entry or task for approval | Y | Y |
Goals | User | Assigned goals, completions, and reminders | Y | Y |
Mentoring | User | Updates related to mentoring relationships or sessions | Y | Y |
Events, Permissions & Assignments
Notification Toggle | Sent To | Notification Trigger | Admin Site Default | User Preference |
|---|---|---|---|---|
Campaigns | User | A campaign release is triggered and you are a member of the associated audience | Y | N |
Event management | Event Author/Collaboration | Updates related to your events (registrations, cancellations, upcoming reminders, attendance requests, and waitlist digests) | Y | N |
Event Invites | Attendee | You have been registered for an Event | Y | N |
Attendee | You have cancelled your registration for an Event | |||
Attendee | An Event you have registered for has been updated | |||
Attendee | An Event you have registered for has been cancelled or deleted | |||
Attendee | You are reminded that an Event you have registered for is coming up in 7 days | |||
Attendee | There is now space available on an Event that you have joined the waitlist for | |||
Assignments | User | Content is assigned to an audience you are a member of | Y | N |
User | Content assigned to an audience you are a member of is due in 14 days | |||
User | Content assigned to an audience you are a member of is due in 7 days | |||
User | Content assigned to an audience you are a member of is due tomorrow | |||
User | Content assigned to an audience you are a member of is due today | |||
User | Content assigned to an audience you are a member of is 7 days overdue for completion | |||
User | Content assigned to an audience you are a member of is 14 days overdue for completion | |||
User | Content assigned to an audience you are a member of is 21 days overdue for completion | |||
User | Content assigned to an audience you are a member of is 28 days overdue for completion | |||
Manager | Manager | Weekly digest of direct and indirect reports that have upcoming/overdue learning | Y | Y |
To disable assignment notifications platform-wide temporarily (for example, while reassigning content) contact Support. Include the dates and times you'd like notifications turned off and back on. The admin site default toggle cannot be changed directly through the platform settings.
System Notifications
Notification Toggle | Sent To | Notification Trigger | Admin Site Default | User Preference |
|---|---|---|---|---|
Admin | Admin | A content item has been flagged (reported) | Y | N |
N/A (Systems) | User | A verification code is sent to activate your account (non-SSO users only) | Y | N |
User | A welcome email is sent when your account is created, uploaded, or provisioned onto Thrive | |||
Collaborator | You have been added to a Collaboration | |||
Admin | A user CSV import task is complete |
System notifications can only be turned off if all notifications are turned off using the 'Enable notifications' option. This toggle will turn off all notifications, regardless of individual settings.