FAQs for Thrive Mobile App

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Core Functionality

Can I complete learning content on my phone or tablet?

Yes. Most content types are mobile-friendly and can be completed directly from your device using the Thrive Mobile App or a mobile browser.

Note:

If mixed content includes an E-Learning block, you can launch the module from the content page in the Thrive Mobile App and complete it without leaving the content. The content is marked complete when you complete or pass the module.

Does the “Explore” page exist in the Mobile App?

Yes, the Explore page is accessible by selecting Search from the bottom navigation bar. From there, users can browse curated Explore collections or use the search bar to find specific content.

Can links in email notifications open directly in the Mobile App?

Yes, if you have a branded Thrive app installed. Links shared through email, Slack, or a campaign – including links to content, spaces, and the login screen – now open directly in your branded app instead of a browser. If the branded app isn't installed on your device, the link opens in a browser as before.

User Roles and Access

Does the Thrive Mobile App include administration functionality?

Yes, in part. While full platform administration is best managed through the web application, admins can manage content directly from the Thrive Mobile App. Admins can tap the three-dot menu on any piece of content (including legacy content) to archive, permanently delete, or restore it to live.

Settings

How do Light and Dark Mode work on the Mobile App?

By default, the Thrive Mobile App automatically matches your device’s Light or Dark Mode setting. However, you can override this preference at any time by going to Profile > Settings > Theme Preference in the Mobile App.

Are event dates in the Thrive Mobile App shown in the user’s local time zone?

Yes, event dates in the Mobile App are automatically adjusted to the user’s local time zone based on their device settings.

Does the Thrive Mobile App support right-to-left (RTL) languages?

Yes, the Mobile App supports RTL languages. Contact your Account Director if you would like to enable additional languages on your Thrive site.

Technical and Configuration

Does the white-label Mobile App support multi-domain tenants?

No, the white-label Mobile App does not support multi-domain tenants.