AI Assistant: Tool Reference

Thrive’s AI Assistant (Kiki) can do far more than answer questions – it has over 80 individual tools that let it search for, create, and manage things across your platform. This page lists every client-visible tool available to the Thrive AI Assistant, organised by the area it works in, so you can see exactly what it can do before you decide what to switch on.

Each tool falls into one of the following types:

Read: Looks something up. Read tools never change data, so they carry no approval requirement.
Engage: Carries out a self-service action on behalf of the signed-in user, such as registering for an event or joining a Space.
Manage: Carries out an administrative action, such as creating content or disabling a user account.

Note:
Enabling a tool doesn't grant new permissions – it still runs using the signed-in user's own platform permissions. For example, if Archive content (one or many) is switched on, a learner without admin rights still can't use the AI Assistant to archive someone else's content.

For every tool, you can control whether it is switched on, whether it needs approval before it runs, and whether it is restricted to administrators. The columns below show the catalogue defaults for each setting:

Enabled by Default: Whether the tool is switched on out of the box.
Needs Approval: Whether the signed-in user must review and confirm the action before it runs. This does not apply to Read tools.
Admin Only: Whether the tool is restricted to administrators. Tools that expose personal data are marked ‘Handles personal data’ in the description, and are restricted to administrators by default.

Note:
These are catalogue defaults – a tenant override or a platform security setting can change the effective value for your organisation. To review or change these settings, go to Configure > AI features > AI Assistant > Assistant settings > Assistant tools. For more information, see AI Assistant: Setup and Administration.

Content

Tool	Type	Description	Enabled by Default	Needs Approval	Admin Only
Batch-resolve content titles	Read	Look up the titles and details for several content items at once, so the AI Assistant can refer to them by name rather than an internal ID.	Yes	No	No
Content engagement (views / last-viewed)	Read	View counts and last-viewed dates for content items.	Yes	No	Yes
List my drafts	Read	Get drafts the user has started.	Yes	No	No
Add or remove content tags	Manage	Add or remove tags on one or many content items, including across a whole search result set.	No	Yes	Yes
Append a block to existing content	Manage	Add a rich text, URL, or HTML block to an existing content item. Image, video, and document blocks still need to be added in the content editor.	No	Yes	Yes
Archive content (one or many)	Manage	Archive content so it is hidden from learners.	No	Yes	Yes
Create a homepage campaign	Manage	Create an email or notification campaign.	No	Yes	Yes
Create a navigation page	Manage	Create a new page in the content library.	No	Yes	Yes
Create a personal goal	Manage	Create a personal learning goal for yourself.	Yes	Yes	No
Create multi-block content	Manage	Create mixed content and add blocks to drafts.	No	Yes	Yes
Dismiss content flags	Manage	Clear resolved moderation flags on content.	No	Yes	Yes
Edit content metadata	Manage	Edit titles, summaries, and metadata on content.	No	Yes	Yes
Endorse / un-endorse content	Manage	Endorse or remove endorsement from content.	No	Yes	Yes
Find & replace across content bodies	Manage	Find and replace text across content items.	No	Yes	Yes
Flag content for moderation	Manage	Raise a moderation flag on content for review.	Yes	Yes	No
List the moderation queue	Manage	List moderation flags raised on content items.	Yes	No	Yes
PERMANENTLY delete content	Manage	Permanently delete archived content items.	No	Yes	Yes
Reattribute content to a different author	Manage	Transfer authorship of content to another user.	No	Yes	Yes
Share content with audiences	Manage	Share content with audiences or remove sharing.	No	Yes	Yes
Unshare content from audiences	Manage	Remove an audience’s access to a shared content item.	No	Yes	Yes

Events

Tool	Type	Description	Enabled by Default	Needs Approval	Admin Only
List event attendees	Read	List who is registered or attended an event. Handles personal data.	No	No	Yes
List event occurrences	Read	List dated occurrences for a recurring event.	Yes	No	No
Open a single event	Read	Open one event’s schedule, venue, and registration details.	Yes	No	No
Search events	Read	Search events and list open or upcoming registrations.	Yes	No	No
Cancel event registration (self or others)	Engage	Cancel the user’s registration for an event.	Yes	Yes	No
Join an event waitlist (self or others)	Engage	Add the user to an event waitlist.	Yes	Yes	No
Leave an event waitlist (self or others)	Engage	Remove the user from an event waitlist.	Yes	Yes	No
Register for an event (self or others)	Engage	Register the user for an open event.	Yes	Yes	No
Archive an event	Manage	Archive an event so it is no longer bookable.	No	Yes	Yes
Create a one-occurrence event	Manage	Create events and duplicate existing ones quickly.	No	Yes	Yes
Duplicate event to a new date	Manage	Copy an existing event to a new date, carrying over its title, notes, and hosts.	No	Yes	Yes
Mark event attendance / no-show	Manage	Record who attended an event session. Handles personal data.	No	Yes	Yes
Promote a waitlisted user	Manage	Move someone from an event waitlist in. Handles personal data.	No	Yes	Yes
Update event title / notes / location	Manage	Change event schedule, venue, or registration settings.	No	Yes	Yes

Audiences

Tool	Type	Description	Enabled by Default	Needs Approval	Admin Only
Search audiences	Read	Find audiences and view their rules and details.	Yes	No	Yes
Assign audience managers	Manage	Assign someone to manage an audience. Handles personal data.	No	Yes	Yes
Create audience	Manage	Create a new audience for targeting content.	No	Yes	Yes
Rename / update an audience	Manage	Edit audience name, rules, or membership settings.	No	Yes	Yes

Groups

Tool	Type	Description	Enabled by Default	Needs Approval	Admin Only
List members of a group	Read	List members in a selected group. Handles personal data.	No	No	Yes
Open a single user group	Read	Fetch one group and the groups a user belongs to.	Yes	No	No
Leave a group / remove members (self or others)	Engage	Remove users from a group membership.	Yes	Yes	No
Add users to a group	Manage	Add users to an existing group.	No	Yes	Yes
Create a user group	Manage	Create a new user group on the tenant.	No	Yes	Yes
Rename / re-describe a group	Manage	Rename a group or change its description.	No	Yes	Yes
Search user groups	Manage	Search groups and open a group’s membership list.	Yes	No	Yes

Spaces

Tool	Type	Description	Enabled by Default	Needs Approval	Admin Only
Search spaces	Read	Search spaces and list spaces a user belongs to.	Yes	No	No
Join a space / add members (self or others)	Engage	Add the user as a member of a space.	Yes	Yes	No
Leave a space / remove members (self or others)	Engage	Remove the user from a space membership.	Yes	Yes	No
Change a member’s space roles	Manage	Change member roles inside a space.	No	Yes	Yes
Create a space	Manage	Create a new learning space for members.	No	Yes	Yes
List space memberships	Manage	List space memberships for the current user. Handles personal data.	No	No	Yes
My effective permissions + roles on a space	Manage	Show what the user can do in a space.	Yes	No	No
Search a space’s members	Manage	Search members inside a specific space. Handles personal data.	No	No	Yes

Tool	Type	Description	Enabled by Default	Needs Approval	Admin Only
Open a tag	Read	Open the full details of a single tag, including its translations, usage, and the content and people carrying it.	Yes	No	No
Search tags	Read	Search the tenant’s tag catalogue by name, tag type, or endorsement status.	Yes	No	No
Search the platform skills taxonomy	Read	Browse the canonical skills and topics taxonomy.	Yes	No	No
Suggest tags for a content item	Read	Suggest tags for an existing content item by matching its title and description against the tag library.	Yes	No	No
Suggest tags for content	Read	Suggest skill or topic tags while creating content, ready to apply straight away.	Yes	No	No
Suggest tags from text	Read	Suggest relevant tags from the tag library based on free text a user has typed.	Yes	No	No
Add tags to a tag group	Manage	Add tags to an existing tag group, without affecting the tags already in it.	No	Yes	Yes
Bulk-delete tags	Manage	Permanently delete tags, removing them from every content item and person they’re attached to. Merge tags is the safer way to consolidate similar tags.	No	Yes	Yes
Create a tag	Manage	Create a new skill or topic tag in the tenant’s tag catalogue.	No	Yes	Yes
Create a tag group	Manage	Create a new tag group, optionally with tags already added to it.	No	Yes	Yes
Delete a tag group	Manage	Delete a tag group. The tags inside it stay in the catalogue.	No	Yes	Yes
List tag groups	Manage	List the tenant’s tag groups, or open a specific one.	Yes	No	Yes
Merge tags	Manage	Merge one or more tags into a single target tag, rewriting every content and people association to match.	No	Yes	Yes
Reorganise a tag across groups	Manage	Add or remove a single tag across one or more tag groups in one action.	No	Yes	Yes
Update a tag group	Manage	Rename a tag group or replace its full set of tags.	No	Yes	Yes

Users

Tool	Type	Description	Enabled by Default	Needs Approval	Admin Only
Find or list users	Read	Search the people directory by name, skill, badge, or activity. Handles personal data.	Yes	No	No
Find users by skill	Read	Find users who hold a specific skill tag, optionally above a minimum level. This tool is deprecated in favour of Find or list users. Handles personal data.	No	No	Yes
Get a user’s skills	Read	Read skills and levels on a user profile. Handles personal data.	No	No	No
List profile custom fields	Read	List the tenant’s profile custom fields, such as location or department, that can be used to build audience rules.	Yes	No	Yes
List user assignments	Read	List learning assignments on a user’s account. Handles personal data.	Yes	No	No
List user badges	Read	List badges and awards earned by a user. Handles personal data.	Yes	No	No
List user goals	Read	List active personal and assigned goals for a user. Handles personal data.	Yes	No	No
Open a user (admin fields)	Read	Fetch full admin user record including role and status. Handles personal data.	No	No	Yes
Open a user profile (safe fields)	Read	Read profile fields for a learner or colleague. Handles personal data.	Yes	No	No
Reveal a user email	Read	Look up a user’s login email address. Handles personal data.	No	Yes	Yes
Follow one or more users	Engage	Follow or unfollow colleagues in the platform. Handles personal data.	Yes	Yes	No
Unfollow one or more users	Engage	Unfollow one or more colleagues on the platform. Handles personal data.	Yes	Yes	No
Assign a goal to direct reports	Manage	Assign a learning goal to one or more users.	Yes	Yes	No
Bulk-suspend everyone in an audience	Manage	Bulk-suspend users matched by an audience’s rules.	No	Yes	Yes
Change a user’s platform role	Manage	Change a user’s platform role or permissions. Handles personal data.	No	Yes	Yes
Disable users	Manage	Suspend accounts so users cannot sign in. Handles personal data.	No	Yes	Yes

Documentation Index