FAQs
Can I edit the automatically generated subtitle script?
Yes! You can download, edit, and reupload an auto-generated file. You will need to edit the filename to remove the ‘auto’ in the filename before reuploading. By doing this, an icon will be added to the file to show that it has been edited and manually uploaded which can be helpful for others to see.
Translations are based on the transcript of the primary language. If you download the transcript, amend, reupload the file and remove the auto-generated translations, when you click ‘Generate Missing Subtitles’, the new translations will be based on the edited transcript.
How long does it take to generate my subtitle file?
The auto-generation of translations can take up to 48 hours for larger videos. The time taken to auto-generate is dependent on a number of factors such as the length of video, number of words spoken, speed of speech etc.
It’s worth noting that while your transcript and translations are being generated, you cannot add or remove any languages. You must wait until the auto-generation is complete before adding any additional languages.
Which languages are supported?
There is a limit of up to 10 languages to be translated at one time per video. More languages can be added to each video, but the auto-translation process will need to be completed multiple times.
The languages available on your system will be determined by your commercial agreements and if you need any additional languages enabled, please contact your Customer Success Manager.
We currently support 20 languages for transcription, and 30 languages for translation. Below is a list of the languages we currently support for translation. Those marked with an asterisk are the languages we currently support for transcription creation:
Chinese (Traditional)
Chinese*
Czech*
Dutch (Traditional)*
English UK*
English US*
Finnish*
French (Standard)*
French (Canadian)*
German (Standard)*
Gujarati*
Hindi*
Hungarian*
Indonesian*
Italian (Standard)*
Japanese*
Kannada*
Korean*
Lithuanian*
Malaysian*
Polish*
Portuguese (Portugal)*
Romanian*
Russian*
Slovak*
Spanish (Mexico)*
Spanish (Spain)*
Swedish*
Thai*
Turkish*
Note:
For more information on languages supported in Thrive, see Supported Languages in the Thrive Platform.