Create a Reward

Rewards let you recognise learners for specific activities in Thrive, creating custom badges that reinforce what matters most to your organisation.

To create a reward:

1. In the Thrive menu, go to Manage > Rewards.

2. On the Rewards screen, select Custom Badging and click + Create reward.
   

3. On the Create reward screen, under Reward details:

   1. Click Upload image to add a badge image. We recommend a square (1:1) image. You can upload a PNG, JPG, or SVG file up to 5 MB.

   2. Enter a Reward name.

   3. (Optional) Enter a Custom reward ID, using lowercase letters, numbers, and hyphens only. This gives the reward a unique identifier, separate from its name, so it can always be identified correctly – even if another reward shares the same name. If you leave it blank, Thrive generates one automatically from the reward name.

   4. (Optional) Enter a Description that clearly explains what the reward is for.

4. (Optional) Under Translations, click Manage translations to choose the languages you want to offer learners.

5. Under Participants, choose who should be included:

   • Specific participants: Restricts the badge to selected audiences and/or individual users. Click + Add participants, then in the Add participants panel, search for and select the audiences or users to include, and click Done.

   • Include everyone: Keeps the badge open to all learners.

6. Under Reward criteria, define what learners must do to earn the badge:

   1. Set the Rule logic:

      • AND: Learners must meet every condition to earn the badge.

      • OR: Learners earn the badge when any one condition is met.

   2. From the first dropdown, select Content.

   3. In the Search for content field, find and select the content.

   4. From the Select Action dropdown, choose what the learner must do with the content, such as Viewed, Liked, or Commented.

   5. To add a further condition to the rule block, click Add another condition.

7. Click Review reward to continue, then review the details and publish the badge.

The custom badge will now appear on your list under All Rewards.

Note:

Badges can only be awarded based on interactions with other content types. Events aren't currently supported.