Scenario
A pathway originally contained three pieces of content and was completed by a user last year. Since then, two additional pieces of content have been added. Will the user still show as 100% complete in the results, even though their actual progress is now only 60%?
Key Considerations
To determine how completion is handled, ask yourself:
Is the pathway set to accept historical or recent completions?
Has it been more than six months since the user's last completion?
Outcome Based on Completion Settings
If the pathway accepts historical completions or completions are still active:
When the user next views the pathway, their progress will update to 60% to reflect the additional content.
Until they view the pathway, reports will still show them as 100% complete based on their previous completion.
The original completion from last year remains in records.
If the user completes the two new items more than six months after their last recorded completion, a new completion record will be created.
If the pathway is a one-off assignment, completing new content won’t affect compliance status.
If the pathway is recurring, the user must complete the new content to maintain compliance.
If the pathway only accepts recent completions (previous completions are no longer active):
When the user next views the pathway, their progress will reset to 0%.
They will need to complete all items again to record a new completion.
Summary
The previous completion record always remains.
The user’s progress will change based on whether completions are still active or only recent completions are accepted.
In compliance-related pathways, the need for re-completion depends on whether it is a one-off or recurring assignment.