Thrive and SAP SuccessFactors Integration

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Thrive and SAP SuccessFactors Integration allows you to create a unified learning experience by letting users access and complete their formal SAP training directly from Thrive. This guide details how mandatory assignments, learning records, and certificates are synced between both platforms, ensuring all learning is tracked accurately and intuitively for every user.

Integration Features

  • SAP Assignments in Thrive: Thrive automatically receives and displays all SAP SuccessFactors learning items, programmes, and surveys, including the item's title, due date, and whether it's required. This ensures users are aware of their formal training obligations in one place.

  • SAP Assigned Content: Learners can launch SAP-mastered content directly from Thrive. Using a deep link, Thrive acts as a primary hub for all your learning, seamlessly navigating you to the SAP platform to consume the content.

  • Completion Tracking: All learning completions on SAP SuccessFactors are accurately recorded and reflected in a user's Thrive learning history.

  • SAP Catalogue Discoverability: The SAP SuccessFactors content catalogue is surfaced in Thrive, making content discoverable to Kiki and all users. Thrive presents this as link-based content with titles and metadata, but access is controlled entirely by SAP's catalogue permissions. Thrive reflects the catalogue as provided by SAP without replicating its entitlement logic.

Prerequisites

  • User Provisioning: When a user is provisioned in Thrive, their SAP SuccessFactors user ID or staff ID will be available to Thrive.

  • Notification Cadence: Notifications for assigned learning will align with internal Thrive assignments. This includes notifications sent at the point of assignment and then at 28, 21, 14, 7, 1, and 0 days before the due date. Overdue assignment notifications will be sent weekly for 4 weeks after the due date.

Future Developments

The following features are not part of the current integration but are planned for a future release:

  • Enhanced Content Discoverability: We will introduce a free-text metadata field (with a 12,000-character limit) for SAP content. This will support enhanced Kiki and search discoverability.

  • Thrive Content in SAP: The ability to log completions for Thrive -mastered content directly within SAP SuccessFactors is planned for a later phase.

  • SAP Assignment Administration: We will introduce the ability to administer SAP assignments directly from within the Thrive platform.