17th April 2025

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Kiki is Thrive’s intelligent AI assistant, designed to help users quickly access the information they need — whether it’s support queries, learning content, or document summaries.

  • Context-aware responses tailored to your organisation

  • Works across both desktop and mobile

  • Pulls answers from your organisation’s Thrive content and connected knowledge sources (when enabled)

Kiki brings smarter, faster support to the heart of your learning experience.

We’ve made a number of improvements to the Leadership Dashboard to provide better visibility into learner engagement and content discovery.

  • View and Duration Metrics: You can now see total views, average views per learner, total time spent, and average time per learner.

  • Week-on-Week Trends: Simple trend indicators and line charts help track whether these metrics are increasing or decreasing each week.

  • Custom Grouping Options: Choose your metric (e.g. average view duration, activity count) and group results by content type, audience, manager, or tag.

  • Social Interactions: Data on likes, comments, and shares is now available.

  • Content Access: See how users are accessing content (web vs mobile) and how they’re finding it (e.g. search, Explore page).

  • Trending Tags: You can now see which tags are most active over a selected time period.

These updates aim to make the dashboard more useful for tracking platform engagement and understanding learner behaviour.

  • We’ve upgraded Thrive’s search with Intelligent Search — a smarter, faster way to find content. By analysing the full text of articles, PDFs, and more, search results are now more relevant and intuitive, even when exact keywords aren’t used.

  • Users can now upload a PDF and let Thrive AI generate a course draft, complete with structure, tone, audience, and learning outcomes.

  • We’re rolling out a major redesign of the Thrive Mobile App to deliver a cleaner, more intuitive, and engaging learning experience.