The Content Dashboard offers a clear, at-a-glance view of how your content is performing across your Thrive platform. It helps you monitor content health, track engagement, and understand reach — making it easy to identify what’s working well, what may need updating, and how learners are interacting with your content.
What you see on the dashboard will depend on your role:
Admins can view performance data for all content across the platform.
Collaboration Managers only see insights only for the content linked to their collaborations.
To access the Content Dashboard, on your Thrive platform, go to Insights > Content Dashboard.
Content Health
Note:
The Content Dashboard reflects content from both legacy and new content models. You can filter and sort by content type to compare performance, with no gaps in data from the migration.
This section gives an overview of how your content is performing.
The available metrics inside Overview tab include:
Metric | Description |
|---|---|
Total Content Items | Total number of content items under your remit. |
Untagged Content | Number of your content items that do not have any tags. |
Total Views | Total number of views across your content items. |
Total Likes | Total number of likes received across your content items. |
Total Comments | Total number of comments received across your content items. |
Total Shares | Total number of times your content items have been shared. |
How is content viewed? | A graph displays whether users are accessing content via the web or the mobile app. |
How long is content viewed? | Average amount of time users spend viewing each content item. |
Top Content Creators | Highlights top contributors, including Author, Collaboration, Total Content Items, Average Activities Per Content Item, and Average Duration In Minutes. |
How is content found? | Shows how users discovered your content. Sources include notifications, campaigns, search, pinned content, learn recommendations, and the homepage feed. |
Total Content Items by Translation Code | Shows how many content items are available for each language or translation code. |
What content is most viewed from content creator? | Ranks content by views for each creator, limited to mixed content type with views recorded. Includes Title, Views, Unique Items, Total Items, Assessments, Audios, Content Carousels, Embeds, Images, Links, Mentorship Programmes, Page Navigations, PDF/Files, Quizzes, Social Feeds, Texts, Videos, and Zip Files & Archives. |
Content Directory
The Content Directory is a grid view giving you an overview of all your content in one place. Use it to:
Tag content
Make regular updates
Update content durations
Language and Translations
The Content Health section also shows how your content library breaks down by language and available translations. You can see how many content items are available in each language and filter the dashboard by language code (e.g. en-gb, de, fr) to focus on a specific language.
Filters
Use the filters at the top of the dashboard to focus your analysis. You can segment the data by Content Title, Type, Author, Content Dleted, and more.
Engagement
This section focuses on what’s resonating with your audience and how content is being interacted with.
The available metrics inside Engagement tab include:
Metric | Description |
|---|---|
How long is content viewed? | Shows the average time content is viewed, in minutes. |
What type of content is most popular? | Identifies the most commonly viewed types of content (e.g. articles, files). |
What topics are trending? | Highlights popular themes and tags across your content. |
Bounce Rate | Percentage of users who exit a content item within 10 seconds. |
Content Health Check
The Content Health Check is a grid view giving you an overview of all your content in one place. It provides a detailed breakdown of each individual content item, including:
Last activity and updated date
Associated collaboration (if applicable)
Engagement metrics, such as likes, comments, shares, and pins
Bounce rate and average view duration, and more
Use it to check whether content with little recent activity needs archiving, and whether content with low views needs promoting.
Assigned Content
The Assigned Content section provides an overview of learning content you've assigned to users.
It includes status tracking for:
Completed content
Incomplete/open assignments
Overdue items
Note:
This section is only relevant if your collaboration posts assigned learning. If no assigned content has been created, this area will appear blank.
Completions
The Completions tab offers comprehensive insights into the performance and engagement of your content.
This section allows you to track the total and average completions for your content items, understand completion trends, identify the most popular topics and content, and view detailed completion lists.
Pathways
The Pathways tab offers reporting managers and administrators a dedicated analytics view to monitor all learning journeys (Pathways) undertaken by your direct and indirect reports. This dashboard helps you quickly assess team progress, understand learning engagement, and identify mandatory tasks requiring action.
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Key Visualisations
The dashboard is organised into clear visual areas for rapid comprehension:
Total pathways: Number of unique Pathways started by your team.
Total content items: Aggregate count of all content pieces in those Pathways.
Average Content Items per Pathway: Average number of content pieces included in each Pathway.
Average Completion % by Pathway Title: Visually ranks all Pathways by team-wide completion percentage, allowing you to quickly spot the most and least completed journeys.
Pathways Table
A detailed table provides item-by-item analytics essential for deep-diving into specific progress across your team's learning journeys.
Track progress against the specific Pathway Title, Section Title, and Content/task Title.
Track completion at three granular levels:
Pathway: Compare the # of users who started the pathway versus the # of users who completed the pathway, with the overall % Pathway Complete.
Section: Track the # Users Started Section, # Users Completed Section, and the % Section Complete.
Content Item: Track the # Users Completed Content and the % Content Complete for each individual piece of learning or task.
Events
The Events tab provides detailed analytics on event activity — including attendance rates, cancellations, and waitlist status — specific to your user permissions. This section allows you to quickly monitor event engagement, manage scheduling, and make data-driven decisions regarding event resources and planning.
Attempts
The Attempts tab summarises passed, failed, and incomplete content attempts, along with the average score of learners across all successful and unsuccessful attempts. This tab highlights performance trends by content title and identifies knowledge gaps by listing top incorrectly answered questions. Detailed tables are available for deep-dive analysis of individual user scores and specific responses to every question.
Flagged Content
This section surfaces unresolved content flags raised by learners, helping you identify and action items that need attention. For details on the metrics, filters, and how to resolve flags, see Flagged Content.
