Pathway

Pathways are dynamic, structured learning journeys guiding users through a curated sequence of content and activities. Functioning as a clear, progressive roadmap, a pathway enables learners to achieve specific outcomes, fulfil compliance, and systematically develop new Skills and competencies. Pathways incorporate various content types, assessments, and interactive tasks, which fosters a comprehensive and measurable approach to professional development.

By following a pathway, individuals gain a personalised, engaging experience, easily tracking their progress toward a larger objective. Pathways incorporate various content types, assessments, and interactive tasks (fostering a comprehensive, measurable approach to development) and support diverse global teams through manual translation of titles and descriptions in Thrive.

Note:

Pathways that do not contain content modules are not displayed to users or included in search results, as content is required to complete the learning journey. A content item can only appear once in a single pathway. However, the same content can be reused across multiple different pathways.

Creating a Pathway

1. From the Thrive menu, go to Create > Structured content types and select Pathway.
   The Create Pathway screen appears.
   

2. Enter a Title of your pathway and an optional Summary.

3. Under Define your path, click + Add section.
   

4. If necessary, provide a description of the section.

5. Click + Add Content to add the content required to complete the section.

6. Click + Add Content or + Add task to add the content required to complete the section.

7. If the attached task requires learners to provide evidence of manager approval for completion, select Evidence required or Manager approval required.

8. To add more sections, click + Add Another Section.

9. Click Post.

The Time to publish drawer appears, allowing you to add a thumbnail and configure visibility, sharing, and Skills/topics.

Publishing Your Pathway

In the Time to publish drawer, work through each section before publishing.

1. Under Thumbnail, select how you want to add an image:

   • Click Upload image to use a custom thumbnail, or select one of the suggested images.

   • Click Create with AI to generate a thumbnail automatically.

2. Under Visibility & Share, choose who can view your pathway:

   • Limited access: Only specific groups or users can view this content.

   • Public: Everyone can view this content.

   If you select Limited access, use the Search users or audiences field to add the people or groups you want to give access to.

   Note:

   If no users are selected, your pathway will only be visible to you.

3. Under Sharing options, choose who can share this pathway:

   • Allow sharing to anyone: Anyone with access can share the pathway and grant access to others.

   • Restrict sharing: Only admins and authors can share it.

4. Under Skills & Topics, tag your Pathway with skills and topics to help learners find it. Learners working towards a tagged skill will be more likely to see it, and topic tags make it appear in relevant sections on the homepage.

5. Under Configuration, select Restrict the next section until the current section is complete if you want learners to work through sections in order.

6. Click Publish.

Once published, a confirmation appears and your pathway is immediately available to the users and groups you shared it with.

Updating and Re-Completion

When a new content module is added to a Pathway, Thrive tracks these changes by immediately modifying the user's completion percentage in the relevant Pathway. This percentage drops below 100% to reflect the newly introduced, uncompleted items. The original "Complete" status is maintained to preserve the user's initial achievement record, as Pathways are based on the time of assignment and their completion timeline.

While the status remains "Complete," the percentage tracking allows administrators to identify users who have completed the bulk of the content but are partially complete due to the update. A user can generate a new completion record by finishing the new content five months after their previous completion.

Archiving and Deleting a Pathway

Archiving hides a pathway from the platform without permanently removing it — useful if you may need to restore it later. Deleting permanently removes it and cannot be undone.

Archiving a Pathway

1. Open the pathway and click EDIT.

2. Scroll down, click the dropdown arrow on the Update button, and select Archive.
   

3. Click Archive again to confirm.

The pathway is now archived and no longer visible on the platform.

If you can't open the pathway because all its content has been deleted:

A pathway with no content cannot be opened in the normal way. To archive and delete it:

1. Navigate to the pathway's edit page by adding /edit to the end of its URL.

2. Add a section and a task — the content doesn't matter and won't affect any learner data.

3. Scroll down, click the dropdown arrow on the Update button, and select Archive.

4. Once archived, you can proceed to delete the pathway.

Permanently Deleting a Pathway

To permanently delete a pathway, you must archive it first.

1. Edit the archived pathway, scroll down, click the dropdown arrow on the Update button, and select Delete item.

2. Click Delete item again to confirm.

3. In the confirmation dialogue, click Permanently delete.

The pathway is now permanently deleted and cannot be recovered.