Experience and Branding
How long does it take for Theme changes to appear for users?
Most Theme changes, such as logo updates or brand colour shifts, update in real-time. However, users may need to refresh their browser or clear their cache to see the changes immediately if they are already logged in.
Can I send Custom Messages to specific Audiences?
Yes. When configuring Custom Messages, you can use the audience targeting settings to ensure that specific banners or communications are only visible to the relevant groups within your organisation.
Intelligence and Automation
Does "Auto Curation" replace manual content management?
Auto Curation is designed to support your strategy, not replace it. It uses AI to surface relevant content automatically, but Admins still maintain full control over pinned content and primary collection structures.
Security and Access
What is the difference between a Role and a Permission?
A Role is a preset label (like Admin or Learner), while Permissions are the specific actions those roles are allowed to perform. You can customise permissions on the Permissions screen to grant or restrict access to specific features.