Flagged Content

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The Flagged Content Dashboard helps you keep your learning environment clean and accurate by surfacing all unresolved content flags raised by learners.

It highlights which items need attention, why they were flagged, and how long issues have been outstanding.

This page is ideal for content maintenance, quality assurance, and staying responsive to learner feedback.


Filters

Use the filters at the top of the page to refine the list of unresolved flags:

  • Collaboration Name — narrow the dashboard to content owned by a particular team.

  • Author — helpful if you want to review issues related to one creator’s content.

  • Content Title — jump straight to a specific item that has been flagged.

  • Flag Type — focus on one category such as outdated, incorrect, or inappropriate.

  • Parameter Thrive URL — update this so links in the Flag Details table copy correctly to content in your site.

Only content that has unresolved flags will appear anywhere in the dashboard.


Visuals


Total Unresolved Flags

A high-level count of all unresolved flags raised by learners.

Useful for understanding current workload or identifying if flag volumes are growing.


Total Content Items Flagged

Shows how many pieces of content have at least one unresolved flag.

This helps you understand whether issues are concentrated or spread across many items.


Total Users Flagging Content

Displays how many unique learners have raised unresolved flags.

A larger number may indicate broader confusion or issues with content accuracy.


Average Days Since Flagged

Shows how long (on average) unresolved flags have been open.

Large values may highlight governance gaps or slow follow-up processes.


Content Items Requiring Attention

This chart lists the top content items with the highest number of unresolved flags.

It’s the quickest way to see which items should be reviewed first.

How to use this visual

  • Hover for the flag count or use the axis count along the bottom

  • Review high-volume items as a priority

  • Use this in combination with the Flag Details table for context


Flag Reasons Breakdown

A donut chart showing unresolved flags categorised by type (“out of date”, “incorrect”, “inappropriate”, “other”).

Useful for spotting trends in the types of issues learners are reporting.


Flag Details Table

A full list of all unresolved flags.

For each record, you’ll see:

  • Content title

  • Reason for the flag

  • Learner’s comment

  • Date it was raised

  • Direct link to the content item

Tip:

To resolve a flag in the moment, right click the URL link and copy to clipboard, paste this into a new browser tab to open the content directly, then update or fix it as needed.

Video


https://www.loom.com/share/6a14e2f1267748ec9f8c5183a9e3dafa