This guide will walk you through the necessary steps to configure and manage your new domain (MDT) effectively, ensuring a seamless experience for your users.
Steps to follow after having an additional domain added:
1. Update User Provisioning Process
Assign Users to Domains:
When creating or updating user profiles, assign users to the appropriate domain. This can be done using CSV uploads, Webhooks, or SCIM.
If you're managing these users via CSV, refer to the guide here on how to include the domain when importing users.
If applicable, ensure that your user provisioning system is updated to handle the new domain field.
2. Configure Domain-Specific Settings
Branding:
Navigate to the new domain and log in. If your existing admin account is set up on another domain and uses SSO, you will need to create a new super admin account that can log in 'manually' to access the new domain. If you don't use SSO, your existing account will be able to log in to any domain.
Head over to
Dashboard ➜ Configure ➜ Themeto set up the unique colour themes and logos for your new domain.This ensures a consistent and on-brand experience for users within this domain.
Authentication Method:
If required, configure the Identity Provider (IdP) for your new domain, allowing for SSO or other login methods.
This will require Thrive technical support to set up.
3. Create and Manage Domain-Specific Content
Content Creation:
You can use the new smart audience domain rule to create content and campaigns specific to the new domain.
Ensure that content is relevant and tailored to the users in this domain.
Visibility Settings:
Set visibility options for content to control which users across domains can access it.