Relationships

Relationships connect people across your organisation through structured, skill-based programmes. Depending on the programme type, you can volunteer as a mentor, coach, or sponsor to share your expertise and help others grow – or join as a mentee, coachee, or sponsee to develop the skills you need to reach your goals. Once matched, you can schedule sessions, track your progress, and communicate through chat – all without leaving Thrive.

Administrators enable the formation of relationships by adding a Mentorship Programme block to a Space. Once published, users are matched based on the programme type – mentoring, coaching, or sponsorship.

Example Use Cases

• Mentoring – leadership development: An emerging manager is enrolled in a structured mentoring programme and matched with a senior leader to develop strategic thinking and advanced leadership skills over a six-month engagement.

• Coaching – performance support: A manager identifies a team member who would benefit from targeted coaching. They're enrolled in the coaching programme and matched with an internal coach to work on a specific development area.

• Sponsorship – high potential programme: A senior leader is paired with a high-potential employee as part of a formal sponsorship programme, actively advocating for their visibility and career progression within the organisation.

Setting Up a Programme

Administrators create programmes by adding a Mentorship Programme block to a new or existing Space in Manage > Spaces. During configuration, they select the programme type – Mentoring, Coaching, or Sponsorship.

Note:

For full setup instructions, see Mentorship Programme.

Joining a Programme

Once a Mentorship Programme is available in your organisation, you can also find and join it from the Relationships section of the Thrive menu.

The steps below show how to join a mentoring programme. The steps for coaching and sponsorship programmes follow the same flow.

Setting Up Your Profile

1. On the Thrive menu, go to Spaces.

2. Under Explore, click the relevant Space.

   If you haven't joined yet, the Mentorship Programme block will prompt you to choose your role.

   

3. Under Choose how you want to join, select your role and click Continue:

   • Be both mentor & mentee: Guide others while also learning from mentors. This option is recommended.

   • Be a mentor: Share your experience and help others grow.

   • Be a mentee: Get guidance and learn from real experience.

4. In the Which Thrive skills do you want to use? modal, search for and add the skills you want to focus on, then click Continue.

5. Define your proficiency level:

   • If you're a mentor, select your current level for each skill you support and click Continue.

   • If you're a mentee, select your current and target levels for each skill you want to improve and click Continue.

Matching and Connection

Thrive will process your preferences to identify suitable partners.

1. Review the profiles provided and click the Connect with [Name] button to connect with your potential partner.

2. Once matched, click Schedule a session to book your first session. If you selected Be both mentor & mentee, you can Continue to find a mentor to match with someone else.

Once the session is scheduled, final confirmation rests with your partner, who can accept, decline, or reschedule.

Managing Your Relationships

From the Relationships screen on the Thrive menu, you can view and manage all your active relationships at a glance. Each card shows your partner's name, role, the skills you matched on, and your upcoming session. Use the filter to switch between Mentors, Mentees, and Concluded.

Relationship Details Page

Clicking View details on a relationship card displays more information, including:

• Sessions: manage upcoming and past sessions with their status, time, and meeting link. Request a session, accept, decline, or join directly from the card.

• Skills: review your partner's skills to support goal alignment.

• Content pack: access learning content assigned to the relationship.

• View profile: view your learning partner's profile.

• Message: contact your partner directly through chat.

• Conclude relationship: formally end the engagement when it has run its course.

  Note:

  Once concluded, the relationship moves to the Concluded filter and your session history remains visible. Select Restart Relationship at any time to re-engage.

Content Packs

To access your Content Pack, select your partner and click the Content pack tab.

Note:

To set up a Content Pack, see Mentoring Content Pack.

Notifications

Notifications help reduce no-shows and improve match reliability by keeping participants informed of changes and upcoming sessions in real time.

Notifications are delivered by email and in-app via the bell icon when:

• A new match is created.

• A new session is scheduled.

• The session date is updated or deleted.

  Note:

  • A reminder about the scheduled session will be sent one hour before it starts.

  • Notifications are enabled by default. Notifications and email alerts can be enabled or disabled in Notification Settings.