Mentorship Programme Block

The Mentorship Programme block enables administrators to add a structured mentoring programme to a Space. Once configured and published, users can join the programme, get matched with a mentor or mentee based on defined rules, and schedule sessions.

Creating a Mentorship Programme

Adding the Block

The Mentorship Programme block is available when creating or editing a Space. To add it:

In the Space management screen, click the Page builder tab.
Under Add a block (or Add your first block if the Space doesn’t contain any blocks yet), click Mentorship Programme.
Note:
Only one Mentorship Programme block can be added per Space.

Configuring the Block

The block is made up of four configuration sections outlined below:

Section	Description
Details	Use Use the Programme Type dropdown to select the type of programme: Mentoring, Coaching, or Sponsorship.
Relationship Limits	Set the maximum number of simultaneous relationships each participant can have: Max Mentees per Mentor: The maximum number of mentees a single mentor can support at one time. Set to 0 for unlimited. Max Mentors per Mentee: The maximum number of mentors a single mentee can work with at one time. Set to 0 for unlimited. Relationship limits help manage capacity across the programme. When a user concludes a relationship, their slot is freed up, allowing them to match with someone new if they have reached their limit.
Skills	Add the skills available for this programme. Skills are sourced from your organisation's tags and define what mentors can offer and what mentees are looking to develop. Use the search bar to find and add individual skills, or click Select all to include all available skills. To remove all selected skills, click Clear All.
Matching Rules	Define how mentors and mentees are paired. You can add multiple rules to refine the matching algorithm. Each rule has an Importance setting – Low, Medium, or High – which determines how heavily that rule influences the results relative to others. Click + Add Rule to add a rule. Three rule types are available: Skills: Prioritise matches where both participants share the same skills. You can apply the rule to any skill in the programme or search to add specific skills. Use the Importance setting to weight this rule relative to others. Goals: Prioritise matches where one participant's experience fits the other's goals. In Thrive, goals are linked to skills. When this rule is active, the skills tied to a mentee's goals are matched against skills the mentor has a higher proficiency in – meaning an exact skill overlap isn't required. Mentors with stronger proficiency in the mentee's goal-related skills will still appear as strong matches. Field: Prioritise matches based on a shared profile field. Select a field from the dropdown – such as Job Title, Timezone, or Job Role – to prioritise participants who share the same value for that field. You can add multiple field rules to refine matching further. Both standard and custom organisation-defined fields are supported. Note: Each rule includes a tooltip explaining the prioritisation logic in plain language.

Allow Mentee Registration

By default, the Allow mentee registration toggle is on. This means mentees can begin the onboarding process and join the programme at any time.

Turning the toggle off pauses mentee onboarding for that Space. Mentees who try to join while registration is off will see a screen letting them know that registration isn't open yet and to check back soon. Mentors are unaffected and can continue to join the programme as normal.

This is useful when you want to build up your mentor pool before opening the programme to mentees, so every mentee is matched from the full, intended group of mentors.

To pause mentee registration:

Go to Manage > Spaces.
Select the Space you want to update.
In the Space builder, find the Mentorship Programme block and select Details.
Toggle Allow mentee registration off.
Click Publish Changes.

Mentee onboarding is now paused. Any mentee who tries to sign up will see the registration-paused screen. Mentors can continue to join as normal.

To reopen mentee registration:

Toggle Allow mentee registration on.
Click Publish Changes.

Mentees can now complete onboarding and be matched as usual.

Note:
Registration doesn't reopen automatically. You'll need to switch the toggle on manually when you're ready.

Allow Mentor-Driven Matching

By default, the Allow mentor-driven matching toggle is on. This means both mentors and mentees can browse profiles and initiate a relationship request.

Turning the toggle off restricts relationship initiation to mentees only. Mentors lose the ability to browse mentee profiles and send a match request. Mentees retain full ability to browse mentor profiles and initiate a relationship as normal.

To restrict matching to mentee-initiated only:

Go to Manage > Spaces.
Select the Space you want to update.
In the Space builder, find the Mentorship Programme block.
Scroll down to Registration section.
Toggle Allow mentor-driven matching off.
Click Publish Changes.

Only mentees can now initiate a relationship. Mentors can no longer browse mentee profiles or send a request.

To restore mentor-driven matching:

Toggle Allow mentor-driven matching on.
Click Publish Changes.

Matching is immediately restored to bidirectional behaviour.

Note:
Switching this off only removes the mentor side of initiation. Mentees can always browse and initiate a relationship, regardless of this setting.

By default, the Allow dual registration toggle is on. This means users registering for a programme in this Space will see the option to sign up in both roles at the same time - for example, as both a mentor and a mentee, a coach and a coachee, or a sponsor and a sponsee.

Turning the toggle off hides the Both option from the registration screen for that Space. Users can still register in either role individually.

To turn off combined sign-up:

Go to Manage > Spaces.
Select the Space you want to update.
In the Space builder, find the Mentorship Programme.
Scroll down to Registration.
Toggle Allow dual registration off.
Click Publish Changes.

The Both option is now hidden from the user registration screen for that Space.

To restore combined sign-up:

Toggle Allow combined sign-up on. The Both option is immediately restored on the registration screen.

Require Relationship Approval

By default, the Require admin approval toggle is off. This means new relationships go live and session scheduling opens immediately when a match is made.

When switched on, a space admin must accept a new relationship request before session scheduling is enabled for that match. Both the mentor and mentee will see a pending approval status on the relationship card until it's reviewed.

To enable relationship approval:

Go to Manage > Spaces.
Select the Space you want to update.
In the Space builder, find the Mentorship Programme block
Scroll down to Matching.
Choose Both, Mentors, Mentees or Only admins under Who can start a relationship.
Toggle Require admin approval on.
Click Publish Changes.

All new relationship requests now require admin approval before session scheduling opens.

To review and approve requests:

When a new relationship request is created, space admins receive a notification. Go to the admin view to see all pending requests. For each request, you can:

Select Accept to open session scheduling for both the mentor and mentee immediately.
Select Decline to notify both parties that the relationship won't proceed.

To turn off relationship approval:

Toggle Require admin approval off.
Click Publish Changes.

Future relationship requests will go live immediately without requiring approval. Relationships that have already been approved are not affected.

Note:
There's no automatic approval or time-based fallback. Requests stay pending until a space admin reviews them, so check the queue regularly to avoid mentors and mentees waiting longer than necessary.

Publishing the Block

When you have finished configuring the block, scroll to the top of the screen:

Click Publish to make the programme available to users, or Save draft to save your progress without publishing.
Click Publish changes to apply your updates, or View to preview the Space as users will see it.

Once published, users will see the Mentorship Programme block in the Space and be prompted to choose their role.

Options to join a mentorship program as mentor, mentee, or both are displayed.

Note:
For details on joining and using the programme, see Joining a Mentorship Programme.