My People

Summary

The My People page provides leaders with a clear overview of all users within their audience(s), including their login activity and basic profile information.

It highlights who has logged in during the current month, who may require additional support or platform promotion, and provides a complete list of users with first and last login timestamps.

Visuals have a maximum lag of 6 hours, typically significantly less

Filters

Use the filters at the top of the page to refine the dataset:

• Structure Name / Audience Name / Position Title / Manager Name — isolate users within specific teams, audiences, roles, or reporting lines

• Thrive Role  — Platform super administrators are excluded by default

• Thrive Status (active, new) — suspended users are excluded by default

• Custom Field (Additional Field Key) — select a custom field such as Region, Department, or Brand

  • Custom Field Value (Additional Field Value) — once a key is selected, choose the specific value to filter to (e.g., Key: Region → Value: North East)

Custom field filtering is particularly useful for customers with complex organisational structures.

Visuals

What You Need to Know

This panel outlines how the dataset behaves and how to use custom field filtering.

Key points include:

• This report shows all users within your selected audience(s)

• To filter by custom fields, first select the Custom Field, then choose a Custom Field Value

• Export frequency should be limited for performance

Top Tips

Helpful suggestions to get the most out of this page:

• Sort the My People table by Last Login (ascending) to identify users who may need encouragement to re-engage

• Promote platform awareness or targeted communication to users who have not logged in recently

Total number of users

Displays the total number of users in your audience(s), excluding suspended users and superadmins.

Total users logged in this month

Shows how many users have logged in during the current calendar month.

This helps track engagement momentum and identify the level of active usage.

Total users not logged in this month

Shows how many users have not logged in during the current month.

These may be users to follow up with for engagement or onboarding support.

Tip: use explore here, add username and get a quick actionable list of users that have yet to log in. If you have a large audience add manager name and encourage your reporting managers to promote learning

My People Table

A full table of users within your audience(s), showing:

• User ID

• User Name

• Ref (user reference ID)

• Position Title

• Thrive Role

• Thrive Status (active, new)

• First Login

• Last Login

• Manager Name

• Manager Email

How to use this visual:

• Sort by Last Login to surface users who may need re-engagement

• Filter by Thrive Role to focus on specific user types (e.g., learners only)

• Use Custom Field Key/Value to break users out by region, brand, division, etc.