Social Feed

Social Feed is a dynamic content block that can be added to Spaces. By adding a Social Feed, you transform your Space into an interactive hub for community engagement. Each page is limited to only one Social Feed block, enabling members to:

Share knowledge.
Like and comment on posts.
Collaborate with other members.
Receive real-time notifications and updates about feed activity.

Creating a Social Feed

In the Thrive menu, go to Manage > Spaces and create a new Space or edit an existing Space.
Note:
For more information on creating a Space, see Spaces.
In Page builder, under Add a block, select Social Feed.
Click Publish.

Once a page with a Social feed is published, posting is open to everyone who can see that page. All members with access to the page can create posts in the Social Feed. Posting permissions can’t be limited or restricted to specific members.

Creating a New Post in the Social Feed

Once the Social Feed is active, members can share insights and media. To create a post:

In the Thrive navigation bar, go to Spaces.
Enter a Space and go to the Social Feed.
Click one of the following buttons to add media or content to your post:
- Image: Attach up to 6 images or generate a custom image using AI.
- Content: Enter text and attach a piece of Thrive content to embed it as a Content Card in your post.
Enter your message in the text field; text is required in every post.
Note:
- URLs in the text automatically become clickable links.
- Emojis are supported.
- To add an AI generated content, the OpenAI generate feature must be enabled by Space Admin in Configure.
- Hashtags are automatically clickable and are separate from the tags on the rest of your platform. They allow users to group and search for topics within the social feed of a particular space
Click Post.

Once a post has been created, members can do the following actions:

Actions	Description
View posts	All posts in the Social Feed are visible to members who can access the page. Clicking on a post opens its dedicated view, where you can read the full post and see all comments and replies.
Like a post	Click Like on a post to show your reaction. You can see who has liked a post by selecting the “Liked by” option on the post.
Comment and reply	Open a post in the Social Feed. Enter your comment in the comment field. Click Post to publish your comment. All comments support text and emojis. Comments support one level of nested replies.
Mention other members	You can mention members in social post or comment by using “@” and typing their name (only members who belong to the same space can be mentioned, the system won’t allow you to tag those outside the space.). Mentioned members will receive a notification, depending on their notification settings.

Notifications

Notifications are triggered by email and in-app via the bell icon when:

A Space is published and you are added as a member (this notification can’t be turned off).
Someone likes your post.
Someone comments on your post.
Someone mentions you in a post or comment.
Someone creates a new post in a Space you belong to.

Notification Controls

Likes, comments, mentions, and new-post notifications can be turned on or off in Notification Settings by both admins and users.

Admins and Moderation

Space Admins can do most of the management functionalities for the space Spaces like flagging the reported content. Only super admins Super Admins have permission to delete a Space.

Note:
Fore more information, see Thrive Roles & Permissions matrix.

Flagging Content

To report inappropriate content:

Click Report (the flag icon) on a post or comment.
Select a reason for reporting the content.
Submit by clicking Report.

Note:
Space Admins will receive a notification after the report has been submitted.
The flagged item appears in the Space’s moderation area.