Bulk Suspend By Audience

Bulk suspend by audience will allow super admins to suspend all members of an audience in a single action, streamlining user management for large-scale organisational changes, compliance requirements, or off-boarding scenarios. Instead of selecting users individually or in batches of 500, you'll be able to suspend entire audiences regardless of size.

All bulk operations will run as background jobs to maintain system performance, processing approximately 500 users per second without impacting your platform experience.

Key Benefits

• Dramatically reduces time spent on repetitive admin tasks

• Enables enterprise-scale user governance (e.g., suspending thousands of seasonal workers at once)

• Supports compliance and HR-driven bulk actions

• Maintains system performance through background processing

Note:

You can already bulk suspend up to 500 users at a time from the Manage Users table. For more information, see Users.

How It Will Work

Suspending an Entire Audience

1. In the Thrive menu, go to Manage > Users.

2. Click Bulk suspend users in the top-right corner.
   

3. In the Bulk suspend users modal, search for and select the audience you want to suspend.

4. Click Suspend.

5. In the confirmation message that appears, type the audience name to confirm.

6. Click Suspend.

All members of the selected audience will be suspended and blocked from logging in. If users are added to the audience while the suspension is processing, they will also be suspended.

Important:

This action cannot be easily undone. All members of the selected audience will be suspended and will no longer be able to log in.