Mentoring

Mentoring connects people across your organisation through structured, skills-based programmes. You can volunteer as a mentor to share your expertise and help others grow, or sign up as a mentee to develop the skills you need to reach your goals. Once matched, you can schedule sessions and track your progress – all without leaving Thrive.

Administrators set up Mentoring by adding a Mentorship Programme block to a Space. Once published, users can join the programme and get matched with a mentor or mentee.

Note:

Mentoring is not currently available in the Thrive Mobile App. Support for mobile is coming soon.

Example Use Cases

• Onboarding and integration: Pair new hires with experienced mentors to accelerate time-to-productivity and provide guidance on company culture and undocumented processes.

• Targeted skill mastery: Launch programmes to close critical skill gaps by matching mentees seeking advanced skill development with relevant subject matter experts (SMEs). This matching is based on the skills rules set by an administrator.

• Leadership development: Establish programs where senior leaders mentor emerging or new managers in strategic thinking and advanced leadership skills.

• Compliance and certification: Create short-term accountability programmes where recently certified colleagues mentor users pursuing the same mandatory certification or complex training.

Setting Up a Mentorship Programme

Mentoring is configured and managed in Manage > Spaces. Administrators make Mentoring available to users by adding a Mentorship Programme block to a new or existing Space.

Note:

For full setup instructions, see Mentorship Programme.

Joining a Mentorship Programme

Once a Mentorship Programme is available in your organisation, you can find and join it from the Thrive menu.

Setting Up Your Profile

1. On the Thrive menu, go to Spaces.

2. Under Explore, click the relevant Space.

   If you haven't joined yet, the Mentorship Programme block will prompt you to choose your role.
   

3. Under Choose how you want to join, select your role and click Continue:

   • Be both mentor & mentee: Guide others while also learning from mentors. This option is recommended.

   • Be a mentor: Share your experience and help others grow.

   • Be a mentee: Get guidance and learn from real experience.

4. In the Which Thrive skills do you want to use? modal, search for and add the skills you want to focus on, then click Continue.

5. Define your proficiency level:

   • If you're a mentor, select your current level for each skill you support and click Continue.

   • If you're a mentee, select your current and target levels for each skill you want to improve and click Continue.

Matching and Connection

Thrive will process your preferences to identify suitable partners.

1. Review the profiles provided and click the Connect with [Name] button to connect with your potential partner.

2. Once matched, click Schedule a session too book your first session. If you selected Be both mentor & mentee, you can Continue to find a mentor to match with someone else.

Once the session is scheduled, final confirmation rests with your partner, who can accept, decline, or reschedule.

From this Mentorship dashboard, you can:

• View your current learning partners.

• See an overview of upcoming and past sessions.

• Schedule a new session.

• Filter sessions and track skill progress.

• Conclude a relationship when an engagement has run its course.

Notifications

Notifications help reduce no-shows and improve match reliability by keeping mentors and mentees informed of changes and upcoming sessions in real time.

Notifications are delivered by email and in-app via the bell icon when:

• A new match between mentor and mentee is created

• A new session is scheduled

  Note:

  • A reminder about the scheduled session will be sent one hour before it starts.

  • Notifications are enabled by default. Notifications and email alerts can be enabled or disabled in Notification Settings.

• The session date is updated or deleted

Concluding a Relationship

When a mentoring engagement has run its course, either the mentor or mentee can formally conclude the relationship by clicking Conclude Relationship from the relationship screen.

Once concluded, you can no longer schedule new sessions, but your full session history remains visible. Click Restart Relationship at any time to re-engage.

Roadmap

• Coaching and Sponsorship: Additional programme types – Coaching and Sponsorship – are coming soon.

• Content packs and goal setting: Administrators will gain the ability to link programs to specific content packs. This provides a structured way to guide the mentorship journey by specifying content for mentors and mentees to follow, and enabling guided learning.

• Chat messaging: The Chat feature will allow users to communicate in real time within the Thrive platform. Users can engage in relationship-based conversations with their mentors or mentees, as well as participate in broader community discussions.