How To Assign Content To An Audience

This article covers how to assign content, set completion windows, and track learner progress. By assigning content to a specific audience, you can ensure that the right learners receive the relevant materials they need to succeed.

Note:

You must be an admin or an Audience Manager with the Create & manage assignments permission to assign content to an audience. See Structure Admin Permissions for the full list of available permissions and how to grant them.

1. From the Thrive menu, go to Manage > Structures & Audiences.

   

2. Select the audience you want to assign content to.

3. Click the Assignments tab.
   Here, you’ll see a list of any content that has already been assigned.

4. To add a new assignment, click + Create Assignment.

5. Under Select content, search for and select the content you want to assign.
   

6. Set the completion window:

   • Click Duration, then enter a number and choose a unit (Day, Week, Month (30 days), or Years) under How long will learners have to complete this assignment?.

   • Or click Specific date, then use the calendar picker to choose a date.

   Example:

   If you set it to two weeks and a new user joins that audience tomorrow, they will have the same two weeks from their join date to complete the content.

7. (Optional) Turn on Recurrence to reassign this content on a repeating schedule, then enter a number and choose a unit.
   Below, the assignment expires and is reassigned to each learner one year after their last completion:
   

   Note:

   Recurrence is calculated from the date each learner completes the assignment, so recurring due dates may vary between learners.

8. Click Create assignment.

The content is now assigned to the selected audience.

Tracking Progress

Once assigned, click the content in the Assignments tab to open its tracker. The tracker shows the assignment's title, its alternative content items (if any – click See more to view them), and:

• A progress bar showing the overall percentage and number of learners complete (for example, "0% Complete" and "0 of 2").

• Summary tags for the completion window (for example, "1 month to complete"), the number of content items, and the recurrence setting.

• Four stats: Total Learners, Complete, Incomplete, and Overdue.

• A Learners table listing each learner's status (Complete, Incomplete, or Overdue), date of completion, and due date.

Unassigning Content and Managing Notifications

Removing content from an Audience’s Assignments tab or removing a user from an Audience triggers an automatic “Essential Learning Removed” notification. This occurs even if the user has already completed the learning.

To prevent these emails during a large-scale clean-up, follow these steps:

1. Go to Configure > Notifications.

2. On the User Default Settings table, switch the Assignments row and disable its EMAIL and MOBILE toggles.

   Note:

   You may need to wait one to two minutes to allow the platform to sync the new notification settings.

3. Go to Manage > Structures & Audiences and remove the content from the relevant audience(s).

4. Once finished, return to Configure > Notifications to re-enable the toggles.

This toggle affects all users globally. To avoid missing other important alerts, complete your updates during quiet periods and remember to re-enable the toggle immediately afterward.

FAQs