Archiving and Deleting Content

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This article explains how to archive and delete content in Thrive, ensuring you manage your resources efficiently. Archiving content is an effective way to retain historical data and access content reports while keeping the material hidden from users. After content has been archived, it can be permanently deleted.

Content Archiving Permissions

User Role

Permissions

Super Admins

All content on the platform

Learning Admins

All content on the platform

Authors

Only their own content

Collaborators

Content they have posted through collaboration

Archiving Content

  1. On the piece of content you want to archive, click EDIT.
    Zendesk content upload interface showing views, activity, and edit options.

  2. Click the down arrow next to the Update button and select Archive.
    Settings menu showing duration, completion options, and buttons for updating or archiving.
    The Update button will change to the Archive button.
    Buttons for canceling or archiving an action in a user interface.

  3. Click the Archive button.
    A confirmation window will appear.

  4. Click ARCHIVE to confirm.

The content is now archived and will no longer be visible or accessible to users. You can make it available again anytime by clicking Restore on the content page.
Zendesk interface showing archived content with a restore option available.

Note:

When a content module is archived, it is automatically removed from any Pathway or assignment it was previously included in. This prevents users from viewing broken content in their assigned journeys.

Finding Archived Content

You can view and filter archived items using specific criteria such as author, collaboration, content type, and more. To find archived content:

  1. In the Thrive menu, go to Insights > Content Dashboard.

  2. Click the Is Archived filter.

  3. Set the archive status to true.

  4. Click Apply.

This will display all archived content for the selected criteria if additional filters were applied.

Deleting Content

You can only permanently delete content after it has been archived.

  1. Go to the archived content and click EDIT.

  2. Scroll to the bottom of the page and click the down arrow next to Update.

  3. Click Delete Item.

  4. Click the Delete Item button.

    A warning will appear, confirming that this action is permanent and can’t be reversed.

  5. If you want to proceed, click PERMANENTLY DELETE.

The content is now permanently deleted from your Thrive platform.